Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts

Job Description

Hilton Grand Vacations is a premier company in the vacation ownership industry, known for its commitment to innovation, quality, and continuous growth. With a reputation for excellence, the company operates several renowned properties offering guests unforgettable vacation experiences. One such iconic property is Elara, a Hilton Grand Vacations resort situated in the heart of the entertainment capital of the world. Elara provides guests with a luxury resort atmosphere that includes 1,200 guest rooms and suites, ranging from studio to four-bedroom configurations, complemented by world-class amenities designed to enhance each stay. Employees at Hilton Grand Vacations enjoy working in an environment that values teamwork, professional development, and delivering unparalleled hospitality.

Elara, a Hilton Grand Vacations property, seeks a skilled and customer-focused Bartender to join its vibrant team. This role offers an exciting opportunity to contribute to an environment where every day feels like a vacation. The Bartender will play a pivotal role in creating memorable experiences for members, owners, and guests by providing exceptional beverage service. The position is built on offering friendly, professional, and timely service while adhering to company policies and maintaining high standards of operation. The Bartender will be responsible not only for serving drinks but also for operational tasks such as operating the point of sale system, handling cash and inventory accountability, and maintaining the cleanliness and organization of the bar and surrounding areas.

Working as a Bartender at Elara means becoming part of a team that upholds Hilton Grand Vacations' dedication to excellence, professionalism, and guest satisfaction. The company has been recognized for its outstanding work culture, receiving accolades including Newsweek's Most Loved Workplaces list in 2021, a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, and being certified as a Great Place to Work in 2022. Employees benefit from working in a diverse and inclusive environment that not only values but actively promotes equal opportunity for all individuals.

The role requires a personable individual with excellent communication skills, the ability to anticipate guests' needs, and the flexibility to adapt work schedules based on business demands. Cash handling experience, familiarity with POS systems, and prior customer service experience are essential qualifications, while bartending experience in a hospitality environment will be advantageous. This position is ideal for those who thrive in dynamic settings and are passionate about delivering outstanding service to create enjoyable and memorable guest experiences. Hilton Grand Vacations supports its employees with reasonable accommodations to ensure an inclusive workplace where everyone can perform their best.

Job Requirements

  • Prior cash handling and data entry experience required
  • Previous customer service experience
  • Proficient social skills to effectively communicate to all patrons, guests, owners and co-workers
  • Have open availability to adjust to schedule changes and cover shifts on short notice
  • Experience in bartending or serving in a hospitality environment

Job Qualifications

  • Proficient social skills to effectively communicate with all patrons, guests, owners and co-workers
  • Prior cash handling and data entry experience
  • Previous customer service experience
  • 1+ years of bartending experience
  • Previous bartending/serving experience in a hospitality environment

Job Duties

  • Serves beverages to members, owners, and guests
  • anticipating their needs and responding promptly in a friendly and professional manner
  • Operates cash register and/or Point of Sale (POS) system
  • Adheres to all cash handling guidelines set forth by the company
  • Responsible for all alcohol and supplies in bar and cash bank accountability
  • Clears and resets tables as needed
  • Maintains complete knowledge of table/seat/stations, room capacity, hours of operation and proper table set-up

Job Criteria

Experience

Mid Level (3-7 years)


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