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Job Overview
Employment Type
Temporary
Full-time
Compensation
Hourly
Range $20.00 - $21.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Job Description
The Boston Harbor Hotel, managed by HHM Hotels, is an iconic luxury hotel known for its exceptional hospitality and prime location overlooking the Boston Harbor. This prestigious establishment boasts exquisite dining experiences, elegant accommodations, and exceptional service standards that consistently deliver memorable guest experiences. The hotel is deeply committed to maintaining an inclusive and diverse workplace environment, aligning with its reputation as a leader in luxury hospitality in Boston. As a full-service hotel, it offers a wide array of dining venues, including the renowned Rowes Wharf Sea Grille and Harbor Walk Terrace, both celebrated for their ambiance, culinary excellence, and... Show More
Job Requirements
- Must have at least one or more years of experience in a similar role
- Flexible night and weekend availability
- Ability to lift up to 30lbs on a regular and continuous basis
- Must maintain an organized and pristine work area
- Must be able to speak, read, write and understand the primary language used in the workplace
Job Qualifications
- Must have at least one or more years of experience in a similar role, with a combination of previous Food & Beverage experience in a luxury environment preferred
- TIPS Certification preferred
- Requires a thorough knowledge of wine, beer and specialty cocktails, as well as luxury core standards
- Must be able to speak, read, write and understand the primary language used in the workplace
- Requires good communication skills, both verbal and written
- Ability to multi-task and prioritize in a fast-paced work environment
- Must possess basic computational ability
- Ability to communicate effectively in the English language
- A second language is desirable
Job Duties
- Assist with greeting guests, creating a good first impression for the guest experience
- Completion of all opening and closing side work
- Full knowledge and descriptions of all wines, liquors and beers in the restaurant, and be able to effectively make recommendations
- Ability to make specialty cocktails, and add inspiration to new menus
- Service of cocktails, wine and champagne in accordance with safe alcohol service standards
- Serve guests of the bar area efficiently, and with complete knowledge of food and beverage menus
- Receive Server orders, issue wines, mix drinks and keep proper control points
- Meet and exceed all guest requests and expectations with a professional attitude
- Ensure the bar is kept clean and in good order throughout the evening
- Adhering to the proper cash handling procedure including tip reporting, due backs, and bank
- Provide the highest service standards possible to all guests
- Complete all closing procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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