Seasonal Assistant Special Events Manager

Gaylord Hotels is a distinguished hospitality brand known for its grand and immersive hotel experiences, rooted in exceptional meetings and event management. As a part of Marriott International, one of the world's leading hotel companies, Gaylord Hotels upholds a commitment to delivering unparalleled guest satisfaction and remarkable experiences. Located at 2800 Opryland Dr, Nashville, Tennessee, this establishment caters to a diverse clientele seeking memorable events, exceptional customer service, and a vibrant atmosphere for gatherings ranging from corporate meetings to special celebrations. Their dedication to quality service is reflected in their innovative approach to event management and operational excellence. Gaylord Hotels embraces diversity and inclusion, fostering a work environment where associates' unique backgrounds and talents are recognized and celebrated, adhering to equal employment opportunity principles.

The Part-Time Management position at Gaylord Hotels centers on assisting with the planning and execution of meetings and special events while driving the department's strategic goals. This role involves a seamless collaboration between sales and operations teams, ensuring efficient event turnover and elevating guest experiences. The position offers an hourly wage ranging from $25.77 to $27.69 and includes bonus eligibility, recognizing the importance of performance and dedication. Responsibilities encompass leading a team to consistently meet and exceed sales, attendance, guest satisfaction, and safety targets. The role also demands keen oversight of event operations, budget assistance, and fostering strong relationships with external vendors to maximize event success and revenue generation.

Candidate qualifications highlight the requirement for a minimum high school diploma or GED with at least two years of experience in hospitality, event management, or related fields, or alternatively, a two-year degree in hospitality with one year of relevant experience. Core work activities include managing meetings and event budgets, conducting competitive market research, supporting property operations, and innovatively executing event management strategies aligned with company goals. The position also involves hands-on leadership such as daily walkthroughs of event spaces, training staff on event software systems, merchandise management, and driving upselling initiatives.

Exceptional customer service is a fundamental aspect, where the candidate is expected to cultivate an environment that exceeds guest expectations, address feedback and complaints promptly, and motivate employees to uphold high service standards. Furthermore, human resources responsibilities involve hiring, training, performance appraisals, security oversight, attendance monitoring, and fostering employee development. This multifaceted role is ideal for a professional with a passion for hospitality, a flair for managing dynamic events, and a commitment to delivering excellence in guest experience and operational performance. Joining Gaylord Hotels means integrating within a global team committed to innovation, growth, and creating extraordinary event experiences that resonate with guests and associates alike.