Seasonal & Regular Retail Cashier & Sales Floor Support - Scottsdale Fashion Square

Nordstrom, Inc. is a leading fashion retailer renowned for its exceptional customer service, wide range of high-quality products, and commitment to creating an outstanding shopping experience. Established as a premium department store, Nordstrom offers apparel, shoes, accessories, beauty products, and more, catering to a diverse clientele who value both style and service. With a rich heritage and a strong focus on employee development, Nordstrom prides itself on being an inclusive workplace that promotes teamwork, continuous learning, and personal growth.

Working at Nordstrom means joining a company that values passion for fashion and dedication to delivering an excellent customer journey. The position of Store Support is vital in ensuring seamless service at the point of sale, adding value not only by assisting customers effectively but also by maintaining the visual appeal and operational readiness of the sales floor and checkout areas. This role contributes significantly to shaping how customers perceive Nordstrom through every interaction.

The Store Support role is designed for individuals who thrive in a fast-paced retail environment and have a genuine enthusiasm for fashion. Employees in this capacity handle various responsibilities that range from processing sales and returns over the phone and at checkout, to restocking merchandise, keeping the department organized, and staying knowledgeable about current fashion trends. The position requires excellent multitasking abilities and a strong focus on creating a positive shopping experience that encourages repeat business and customer loyalty.

Nordstrom is dedicated to providing a supportive environment with flexible work schedules tailored to meet business demands. The pay for this role ranges between $17.10 and $17.80 hourly, with performance-based incentives and commissions available, especially for those selling apparel, shoes, and accessories. The commission structure can range from 3% to 14.5%, reflecting the level of sales achieved, while sales in beauty and men's fragrance typically offer a standard commission rate of 3%.

Candidates interested in the Store Support role should have strong communication skills, proficiency with computers, and be able to prioritize multiple tasks efficiently. Physical stamina is also necessary, as the role involves continuous movement, frequent lifting, bending, and handling merchandise for up to 6-8 hours per shift. Nordstrom also places a strong emphasis on teamwork and customer engagement, encouraging employees to build meaningful relationships by informing customers about upcoming events and loyalty programs.

Nordstrom's commitment to its employees is evident through its comprehensive benefits package, which includes medical, vision, dental coverage, retirement plans, paid time off, life insurance, and disability benefits. In addition, employees enjoy merchandise discounts and have access to Employee Assistance Programs. This comprehensive support system aims to enhance both the personal and professional lives of its team members, fostering a workplace where individuals can thrive and grow. By joining Nordstrom as a Store Support associate, employees become part of a company that prides itself on excellence in retail and outstanding customer service, offering opportunities for career development and advancement.