Seasonal AM/PM Server

Pacific Hospitality Group is a distinguished owner and operator in the hospitality industry, known for its family-focused philosophy and commitment to creating long-term value. As a company, they prioritize sustainable growth and long-term holds of properties, aiming to grow not only their business but also the careers and lives of their team members. The company's vision is rooted in enriching people's lives by providing memorable and exceptional experiences, engaging in community service, and honoring God in all their efforts. Their guiding principles embody core values such as integrity, compliance, value creation, principled entrepreneurship, customer focus, knowledge, adaptability to change, humility, respect, and fulfillment. These principles direct their daily operations and corporate culture, establishing a supportive and principled work environment.

The role available at Pacific Hospitality Group is a Food and Beverage Server position within their hospitality operations, offering an hourly wage of $16.90. This position plays a crucial role in delivering a high-level dining experience to guests, emphasizing exceptional customer service and attention to detail. The server is responsible for assisting guests with menu selections, suggesting courses and beverages, and explaining the chef's specialties with knowledgeable insights to enhance the dining experience. The role requires entering orders accurately into the POS system, managing special requests and dietary needs, and maintaining clear communication with the kitchen staff to ensure timely meal preparation. Furthermore, the server handles payment processes with precision, maintains work area cleanliness and organization, and prepares dining areas with appropriate decor and table settings. Adherence to food handling, sanitation, health department guidelines, and safety policies is mandatory, along with the proper use of personal protective equipment (PPE) provided by the hotel to ensure a safe working environment. Safety vigilance including reporting potential hazards and following OSHA and hazardous material regulations is a critical responsibility. The server must demonstrate punctuality, complete assigned side work, and respond promptly to guest needs without compromising professional boundaries. Conflict resolution is part of the role, addressing guest complaints within scope or escalating appropriately and ensuring that alcoholic beverage service complies with legal restrictions, including excluding minors and intoxicated individuals. This position not only demands strong communication and interpersonal skills but also a commitment to creating a welcoming, respectful, and fulfilling experience for all guests and staff members alike, truly embodying Pacific Hospitality Group's core values and mission.