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Seaside on the Pier- Host

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement plan options
Professional development opportunities
flexible scheduling

Job Description

Earl Enterprises is a distinguished company renowned for its dynamic portfolio in the hospitality and entertainment industry, including well-known brands such as Planet Hollywood, Buca di Beppo, Earl of Sandwich, and Chicken Guy, among others. The company is a leader in creating innovative, sustainable dining experiences and continues to expand its reach by embracing new concepts that captivate a diverse range of guests. One of its latest ventures is Seaside by the Pier, located on the iconic Santa Monica Pier, a prime destination known for its vibrant atmosphere and scenic ocean views. Seaside by the Pier is a unique three-level restaurant that caters to various guest preferences, offering something for everyone. The ground level serves quick deli sandwiches perfect for guests on the go, while the second level provides a casual dining experience with classic American cuisine. The top floor features a rooftop bar with breathtaking views of the Santa Monica Pier, ideal for guests seeking a relaxed and upscale ambiance.

The Host at Seaside by the Pier plays a crucial role in setting the tone for the guest experience. As the first point of contact, the Host is responsible for warmly welcoming guests, efficiently seating them, and ensuring that the dining environment is pleasant and well-organized. This position demands professionalism, excellent communication skills, and a genuine passion for hospitality. The Host helps maintain order during busy periods by managing waiting lines and directing guests to waiting areas or coatrooms. Additionally, the Host ensures that seating is arranged to maximize guest comfort and privacy, including safeguarding the privacy of celebrity guests by discreetly managing patron interactions. This role is vital for maintaining the high standards of service and atmosphere that Seaside by the Pier is committed to delivering. By interacting directly with guests, the Host gathers feedback to help address any concerns promptly, thereby enhancing overall guest satisfaction. Working under the guidance of the Service Supervisor, the Host may also assist with other operational tasks as needed, making it a dynamic and integral position within the restaurant team. Earl Enterprises offers a collaborative and growth-focused work environment where team members are encouraged to excel and develop their skills in hospitality management.

Job Requirements

  • Ability to perform essential job functions
  • Ability to communicate effectively
  • Ability to maintain professionalism at all times
  • Ability to work cooperatively with team members
  • Willingness to assist with various duties as assigned
  • Availability to work flexible shifts
  • Previous experience in a customer service or hospitality role preferred

Job Qualifications

  • Communication skills
  • Ethics and integrity
  • Teamwork
  • Customer focus
  • Relationship building
  • Interpersonal skills
  • Listening skills
  • Adaptability and flexibility
  • Ability to work under pressure
  • Organizational skills
  • Guest oriented

Job Duties

  • Direct guests to coatrooms and waiting areas such as lounges
  • Inform guests of establishment specialties and features
  • Inspect dining and serving areas to ensure cleanliness and proper setup
  • Speak with guests to ensure satisfaction with food and service and to respond to complaints
  • Keep all lines for entry and waiting areas well maintained and orderly
  • Be aware of anyone tampering with memorabilia
  • Aid in maintaining the privacy of celebrities by keeping other customers away from their tables

Job Criteria

Experience

No experience required


Job Location

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