Seafood Team Leader (Department Manager)

Richmond, VA, USA|

Job Overview

Compensation

Hourly

Range $22.40 - $40.40

Benefits

Health Insurance

Paid Time Off

Store discount

Financial wellness

wellness programs

Team member perks

Job Description

Whole Foods Market is a leading American supermarket chain known for its commitment to offering natural and organic products. Founded in 1980, it has grown into one of the most respected names in the grocery retail industry, with a focus on quality, sustainability, and community impact. Whole Foods Market is not just a grocery store; it is a platform that champions healthy living and environmental stewardship. The company actively works to nourish people and the planet through various initiatives such as improving food quality, supporting local and global communities, and promoting sustainable practices.

Working at Whole Foods Market means becoming part of a mission-driven organization that values personal growth, community engagement, and meaningful change. The company fosters an environment where employees can develop their skills, contribute to important causes, and make a positive impact in the lives of customers and communities. Whole Foods Market offers competitive compensation, and its whole benefits package which includes health and wellness programs, paid time off, store discounts and more, aiming to support its team members' overall well-being.

The Seafood Team Leader role at Whole Foods Market is a vital leadership position responsible for overseeing the overall operations of the seafood department. This role is designed for a skilled retail leader who can manage all aspects of daily operations including profitability, expense control, buying, merchandising, labor management, regulatory compliance, and special projects. The position plays a key role in ensuring a positive customer experience by maintaining high standards of service and operational excellence.

This leadership role demands strong team management skills, including hiring, training, performance management, and developing a cohesive team that thrives on mutual respect and exceptional morale. The Seafood Team Leader is responsible for setting sales targets, managing inventory with a focus on profit margins, and maintaining productive relationships with vendors. Additionally, the role requires an advanced understanding of product knowledge, competitive industry trends, and compliance with food safety regulations.

Emphasizing teamwork and leadership, the Seafood Team Leader fosters a positive environment that motivates team members, encourages growth, and sustains a high-performance culture. The position also requires adaptability to various physical demands and working conditions typical of retail seafood departments, such as working in wet, cold environments and handling heavy equipment.

Compensation for this role ranges from $22.40 to $40.40 per hour, commensurate with experience. Whole Foods Market provides its employees with the Whole Benefits package which includes access to health insurance, paid time off, financial wellness support, and other perks, helping to create a supportive and rewarding workplace.

Job Requirements

Must be able to lift 50 pounds
Standing or walking for 6 to 8 hours in an 8-hour workday
Single grasping, fine manipulation, pushing and pulling with hands
Ability to bend, twist, squat and reach
Exposure to FDA approved cleaning chemicals
Exposure to temperatures up to 90 degrees Fahrenheit
Ability to work in wet and cold environments
Ability to handle knives and other cutting equipment
Ability to work a flexible schedule including nights, weekends, and holidays as needed
Ability to use tools and equipment including box cutters, electric pallet jacks, and heavy machinery

Job Qualifications

Retail experience of 24 or more months including 12 or more months of team leadership experience
Food safety certification or commitment to obtain within 6 months
Advanced knowledge of products, buying, pricing, merchandising, and inventory management
Excellent interpersonal, motivational, team building, and customer relationship skills
Ability to teach others in a positive and constructive manner
Advanced knowledge of regulatory and safety policies and procedures
Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory
Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate
Proficiency with email, Microsoft Office, and operations-related applications

Job Duties

Hold assistant team leaders, supervisors, and team members accountable for delivering outstanding customer service
Make hiring and separation decisions in partnership with store leadership
Monitor and achieve sales, purchasing, and labor targets
Project annual sales and expenses and prepare operating budget
Manage ordering and inventory to achieve targeted contribution to profit margin
Establish and maintain collaborative and productive working relationships with departmental and store leadership
Establish and maintain positive and productive vendor relationships
Sustain exceptional knowledge and awareness of relevant competitors and industry trends
Set and achieve the highest standards of retail execution
Foster and encourage a positive environment of teamwork, mutual respect, and morale
Maintain awareness of customer flows and needs and direct team members to satisfy and delight customers
Select, train, develop, mentor, motivate, and counsel team members to sustain a high-performance team and minimize turnover
Communicate and maintain team member safety and security standards
Provide timely, thorough, and thoughtful performance evaluations
Consistently communicate and model Whole Foods Market vision and goals