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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Employee stock ownership plan
Paid Time Off
employee discount
401(k) with Company Match
Training and job advancement opportunities
Job Description
Walt Churchill's Market is a well-established grocery retailer located in Maumee, Ohio, known for its dedication to quality, freshness, and community. With a tradition spanning over 100 years, the market prides itself on providing exceptional products and customer service, earning a reputation as "Better Because" of its commitment to excellence. Walt Churchill's Market combines the charm of a family-owned business with the resources of a modern retail store, catering to a diverse customer base that values superior food selections and personalized shopping experiences. The market offers a wide range of specialty goods, including fresh produce, bakery items, deli selections, and... Show More
Job Requirements
- Management experience in a seafood, deli, restaurant, or grocery setting
- seafood and/or cooking experience and general knowledge
- great multitasking, organizational, communication, and customer service skills
- comfortable working with the public and greeting, speaking with, and assisting customers
- attention to detail, ensuring duties are completed correctly and on time
- leadership, sales, and merchandising skills
- must be available to work a variety of shifts and/or days of the week consistent with the demands of the retail environment which includes weekends, evenings and other high activity periods
- high school diploma/GED
- ServSafe/food safety certification, or willingness to obtain
- moderate computer skills, including email, Excel, Word, and online ordering systems
- knowledge of seafood and other specialty deli foods, preferred
- culinary education (classes, certification, or degree), preferred
- must be able to frequently lift up to 40 pounds and occasionally lift up to 80 pounds
- prolonged periods of standing, walking, twisting, lifting, bending, and reaching
- occasional instances of pushing, pulling, and squatting
Job Qualifications
- Management experience in a seafood, deli, restaurant, or grocery setting
- seafood and/or cooking experience and general knowledge
- knowledge of seafood and other specialty deli foods, preferred
- moderate computer skills, including email, Excel, Word, and online ordering systems
- great multitasking, organizational, communication, and customer service skills
- comfortable working with the public and greeting, speaking with, and assisting customers
- attention to detail, ensuring duties are completed correctly and on time
- leadership, sales, and merchandising skills
- must be available to work a variety of shifts and/or days of the week consistent with the demands of the retail environment which includes weekends, evenings and other high activity periods
- high school diploma/GED
- ServSafe/food safety certification, or willingness to obtain
- culinary education (classes, certification, or degree), preferred
Job Duties
- Provide exceptional customer service in all areas and uphold the same standards for all Deli and Seafood staff
- work with various vendors to order seafood, maintaining a fresh and well-stocked department
- oversee and manage cost, quality, production control, and timing of all scratch-made seafood products in the Deli case and Seafood Café case
- maintain a clean, organized, and well-stocked department
- ensure proper rotation of all department products
- develop innovative, seafood-focused recipes for the Deli case, Seafood Café case, and Seafood soups
- production of seafood items includes salmon patties, chili lime shrimp, crab cakes, cod cakes
- follow in-store recipes to ensure quality and consistency of seafood products
- work with the Deli Manager in controlling production numbers and costs, including ordering product, tracking shrink, managing inventory, and optimizing products
- responsible for leading the department’s Quarterly Inventory
- customer service management, including properly handling customer issues and using problem-solving skills to ensure all WCM customers have an excellent experience
- strategically merchandise and track sales to meet customer demand and increase profits
- passion for working with and cooking seafood items
- participate in or lead special events and holidays, such as Seafood Roadshows, the Holiday Food and Wine Show, etc.
- ensure compliance with safety and sanitation standards mandated by government regulations
- maintain and clean all seafood equipment
- maintain timely email, phone, and in-person communication with vendors, customers, and co-workers
- participate in meetings with vendors and department managers
- expanded deli production duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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