School of Nursing - Administrative Assistant, Undergraduate Programs
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $35,000.00 - $40,950.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Tuition remission
Employee assistance program
Job Description
D'Youville University is a nationally ranked private university located in Buffalo, New York. It is renowned for its commitment to shaping the future of education through a unique blend of academics and holistic development. The university emphasizes promoting a healthy mind, body, and spirit, empowering individuals to realize their potential, thrive in their careers, and make meaningful contributions to society. Situated in Buffalo's vibrant West Side, just blocks from the bustling downtown area, D'Youville is deeply embedded in an energetic, diverse urban landscape. Under the visionary leadership of President Lorrie Clemo, the university is undergoing an exciting evolution, marked by innovative initiatives aimed at meeting societal needs, enhancing student experiences, expanding career readiness, and solidifying its position as a leader in 21st-century education.
D'Youville University offers a wide array of educational opportunities across health sciences and business, providing various degree levels, advanced certificates, accelerated pathways, and community-engaged learning experiences. The university is recognized nationally for its social mobility ranking, making it the top private university in the City of Buffalo. As an institution dedicated to academic excellence, social responsibility, and transformative growth, D'Youville fosters a dynamic and purpose-driven community where collaboration and innovation flourish.
The Administrative Assistant for Undergraduate Programs role at D'Youville University is a full-time, non-exempt position based in Buffalo, NY, with an annual salary range of $35,000 to $40,950. This role is integral to supporting the undergraduate nursing programs within the Patricia H. Garman School of Nursing, including the Traditional Bachelor of Science in Nursing (BSN), Registered Nurse to Bachelor of Science in Nursing (RN-to-BSN), and Accelerated Bachelor of Science in Nursing (ABSN) programs. The Administrative Assistant provides comprehensive administrative, operational, and customer service support that ensures the smooth functioning of these academic programs.
Serving as the primary point of contact for students, faculty, staff, prospective students, alumni, and external partners, this position is crucial in maintaining efficient office operations and effective communication within the School of Nursing. The role involves a wide range of responsibilities, including scheduling, correspondence, records management, student progression tracking, supporting accreditation activities, event coordination, and contributing to departmental projects. The incumbent uses independent judgment, exercises discretion, maintains confidentiality, and promotes a student-centered environment committed to academic excellence and operational effectiveness.
The role requires advanced proficiency in Microsoft Office Suite and other office technologies, strong organizational skills, excellent communication abilities, and a customer service orientation. It also demands the capability to manage multiple priorities, work independently and collaboratively, and maintain positive relationships with diverse populations. Physical requirements include the ability to perform computer-based work for extended periods, occasional lifting, and travel across campus to attend events and meetings. Occasional evening or weekend hours may be necessary to support special events and departmental needs.
By joining D'Youville University, the Administrative Assistant becomes part of a collaborative and innovation-driven community focused on making a meaningful difference for students, the community, and the wider world. The position offers an opportunity to contribute to an institution dedicated to shaping future leaders in the health sciences and business sectors while working in a supportive and dynamic academic environment.
D'Youville University offers a wide array of educational opportunities across health sciences and business, providing various degree levels, advanced certificates, accelerated pathways, and community-engaged learning experiences. The university is recognized nationally for its social mobility ranking, making it the top private university in the City of Buffalo. As an institution dedicated to academic excellence, social responsibility, and transformative growth, D'Youville fosters a dynamic and purpose-driven community where collaboration and innovation flourish.
The Administrative Assistant for Undergraduate Programs role at D'Youville University is a full-time, non-exempt position based in Buffalo, NY, with an annual salary range of $35,000 to $40,950. This role is integral to supporting the undergraduate nursing programs within the Patricia H. Garman School of Nursing, including the Traditional Bachelor of Science in Nursing (BSN), Registered Nurse to Bachelor of Science in Nursing (RN-to-BSN), and Accelerated Bachelor of Science in Nursing (ABSN) programs. The Administrative Assistant provides comprehensive administrative, operational, and customer service support that ensures the smooth functioning of these academic programs.
Serving as the primary point of contact for students, faculty, staff, prospective students, alumni, and external partners, this position is crucial in maintaining efficient office operations and effective communication within the School of Nursing. The role involves a wide range of responsibilities, including scheduling, correspondence, records management, student progression tracking, supporting accreditation activities, event coordination, and contributing to departmental projects. The incumbent uses independent judgment, exercises discretion, maintains confidentiality, and promotes a student-centered environment committed to academic excellence and operational effectiveness.
The role requires advanced proficiency in Microsoft Office Suite and other office technologies, strong organizational skills, excellent communication abilities, and a customer service orientation. It also demands the capability to manage multiple priorities, work independently and collaboratively, and maintain positive relationships with diverse populations. Physical requirements include the ability to perform computer-based work for extended periods, occasional lifting, and travel across campus to attend events and meetings. Occasional evening or weekend hours may be necessary to support special events and departmental needs.
By joining D'Youville University, the Administrative Assistant becomes part of a collaborative and innovation-driven community focused on making a meaningful difference for students, the community, and the wider world. The position offers an opportunity to contribute to an institution dedicated to shaping future leaders in the health sciences and business sectors while working in a supportive and dynamic academic environment.
Job Requirements
- Associate degree required
- Minimum of two years of progressively responsible administrative support experience
- Ability to remain in a stationary position for extended periods while performing computer-based work
- Ability to operate standard office equipment including computers, printers, copiers, and telephones
- Ability to communicate effectively in person, electronically, and by telephone
- Ability to occasionally move, transport, or lift materials weighing up to 20 pounds
- Ability to travel throughout campus as necessary to attend meetings and events
- Manual dexterity sufficient to perform repetitive tasks such as typing, filing, and data entry
- Work primarily performed in a professional office environment within the School of Nursing
- Occasional evening or weekend hours may be required
Job Qualifications
- Associate degree required
- bachelor's degree preferred
- Minimum of two years of progressively responsible administrative support experience
- Equivalent combinations of education and experience may be considered
- Experience in higher education, healthcare, or nursing education environments preferred
- Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office technologies
- Strong organizational, planning, and project coordination skills
- Excellent written, verbal, and interpersonal communication skills
- Ability to manage multiple priorities simultaneously while meeting deadlines
- Ability to maintain confidential information and exercise discretion
- Strong customer service orientation and problem-solving abilities
- Ability to work independently and collaboratively in a dynamic academic environment
- Strong attention to detail and commitment to accuracy
- Ability to establish and maintain positive working relationships with diverse populations
Job Duties
- Serve as the first point of contact for undergraduate nursing program inquiries
- Answer, screen, and route telephone calls, emails, and visitors in a professional and courteous manner
- Manage calendars, appointments, meetings, and scheduling for undergraduate program leadership
- Prepare, edit, proofread, and distribute correspondence, reports, presentations, and other documents
- Coordinate office operations and administrative processes to ensure efficient workflow
- Process maintenance requests and coordinate facility-related needs
- Maintain student records, databases, and files related to admissions, progression, retention, and graduation
- Assist with tracking student progression and retention metrics
- Coordinate communication and documentation with Admissions, Registrar, Student Affairs, Financial Aid, and other university departments
- Prepare documentation and information requests for current and former students, including course descriptions and academic verification materials
- Assist with course scheduling, faculty support, and student communication initiatives
- Maintain records and documentation required for accreditation, regulatory compliance, and program assessment activities
- Assist in compiling reports, surveys, outcome data, and supporting materials for accreditation reviews and program evaluations
- Support data collection and reporting efforts for continuous quality improvement initiatives
- Coordinate meetings, orientations, open houses, recruitment events, recognition ceremonies, and special programs
- Prepare meeting agendas, record minutes, and distribute meeting materials
- Assist with departmental projects and strategic initiatives as assigned
- Disseminate employment opportunities, scholarship information, professional development announcements, and recruitment materials to students
- Provide exceptional customer service to students, faculty, staff, alumni, and community partners
- Respond to inquiries accurately and in a timely manner
- Facilitate communication between students, faculty, and administrative offices
- Maintain a welcoming and professional office environment
- Maintain the confidentiality of student, personnel, and institutional information in accordance with university policies, FERPA regulations, and applicable laws and regulations
Job Criteria
Experience
No experience required
Job Location
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