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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
mental health support
Paid Time Off
403B retirement plan
Education Assistance
Job Description
St. Mary Medical Center is a premier healthcare institution located on a sprawling 53-acre campus, dedicated to delivering exceptional care with compassion and respect. Boasting a team of more than 700 physicians, nearly 3,000 colleagues, and 1,100 volunteers, this state-of-the-art medical center serves the health needs of the Bucks County community and the broader Trinity Health Mid-Atlantic region. Recognized for attracting top medical professionals and implementing the latest advancements in medical technology and procedures, St. Mary Medical Center is committed to improving the health outcomes of approximately 630,000 residents in the area. The facility’s extensive resources and patient-centered approach create... Show More
Job Requirements
- high school diploma or equivalent
- two to five years experience in scheduling financial clearance or patient access
- must be proficient in the use of patient registration and patient accounting systems and related software
- national certification in HFMA CRCR or NAHAM CHAA required within one year of hire
- must be local and willing to commute within the Trinity Health Mid-Atlantic region
- ability to travel between sites such as SMMC NAC community events etc
Job Qualifications
- high school diploma or equivalent
- two to five years experience in area of expertise such as scheduling financial clearance or patient access
- national certification in HFMA CRCR or NAHAM CHAA required within one year of hire
- proficiency in the use of patient registration patient accounting systems and related software systems
- associates degree preferred
- comprehensive knowledge of scheduling with mastery in at least three or more modalities insurance verification processes with three years scheduling experience in an acute care setting
- experience in complex facility based ancillary testing across multiple facilities or states
- strong knowledge of third party and government payer billing and reimbursement guidelines as well as department performance standards policies and procedures
Job Duties
- serve as the primary voice of Trinity Health MidAtlantic for concierge and access requests ensuring positive patient interactions and managing high-priority referrals
- perform patient access functions including scheduling registration insurance verification and resolution of escalated billing issues
- coordinate multiple clinical services in proper sequence communicate test preparations insurance requirements authorizations and financial responsibilities to patients and physician offices
- collaborate across departments to optimize resources while accommodating physician preferences and patient needs
- resolve complex scheduling matters such as STAT appointments approvals block times and study selections
- actively participate in process improvement initiatives to enhance care delivery systems and maintain consistent decision-making standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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