Scheduler, Special Events

Akron, OH, USA|

Job Overview

Compensation

Salary

Range $40,700.00 - $57,400.00

Benefits

healthcare

Dental Insurance

Vision Insurance

Fertility benefits

401K Matching

Paid Time Off

Employee Discounts

Learning and development

Job Description

Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under iconic brands such as Kay Jewelers, Zales, Jared, H. Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com, and Diamonds Direct. With a strong emphasis on being a people-first company, Signet Jewelers puts its team members at the core of its business philosophy. This commitment extends to collaborating closely with customers and actively fostering the communities where the company operates. Diversity, inclusion, and equity are deeply embedded values within the organization, driving a culture that not only inspires love externally but nurtures it internally among employees. As a leader in the retail jewelry space, Signet Jewelers offers dynamic career paths filled with rewarding opportunities that impact lives and promote the love that jewelry symbolizes.These career opportunities reflect Signet’s dedication to innovation, customer experience, and operational excellence across a global retail footprint.

The Special Events Scheduler role at Signet Jewelers is essential in managing and coordinating the extensive calendar of vendor special events across several of the company’s leading banners including Jared, Kay Jewelers, Peoples, and Zales. This position is responsible for developing, maintaining, and optimizing an annual event schedule comprising approximately 11,000 vendor events yearly. The Special Events Scheduler partners closely with vendors, merchandising teams, brand leadership, and operations to ensure seamless execution of these events. The role involves detailed oversight of event timing, spacing, and alignment with holiday and promotional calendars to maximize performance and customer engagement. Additionally, this position manages communications, event logistics, scheduling resolutions, and supports the Special Events Manager with various vendor initiatives. The job requires a proactive approach in monitoring and updating event databases and planning files to maintain high accuracy in reporting and customer-facing platforms. The Special Events Scheduler plays a pivotal role as a key liaison between internal business partners and external vendors, contributing analytical insights into event performance while also aiding in labor planning and brand event strategies. With a strong focus on organization, project management, and problem-solving, this position demands the ability to juggle multiple priorities effectively and support leadership in peak times or absences. This is a rewarding opportunity for individuals looking to grow in a retail operations or project management environment within the dynamic jewelry retail industry at a globally recognized leader.

Job Requirements

Bachelor's degree
2+ years experience in a similar work setting
1+ years experience in project management, retail operations, or related field
Proficiency in Microsoft Office and collaboration tools
Excellent communication skills
Strong organizational skills
Ability to work cross-functionally
Analytical and problem-solving skills

Job Qualifications

Bachelor's degree and 2+ years experience in a similar work setting
1+ years experience in project management, retail operations, or related field
Strong project management skills with the ability to prioritize, manage, and execute multiple projects simultaneously
Excellent verbal and written communication skills, including the ability to present clear, concise recommendations to leadership
Advanced proficiency in Microsoft Office and collaboration tools, including Excel, Word, PowerPoint, Teams, and SharePoint
Ability to build and maintain positive, collaborative relationships across departments and organizational levels
Highly organized and detail-oriented, with exceptional time management skills
Strong analytical and problem-solving abilities, using critical thinking and innovative approaches to address operational challenges

Job Duties

Develop, maintain, and optimize the annual vendor special events schedule, ensuring strategic timing, event spacing, and alignment with holiday and promotional calendars
Manage a comprehensive special events calendar across Jared, Kay, Peoples, and Zales, coordinating event dates with vendors to maximize performance and consistency across brands
Partner with vendors, merchandising, and brand leadership to identify, evaluate, and implement new special event opportunities that drive sales and customer engagement
Monitor, validate, and update event schedules, databases, and planning files to ensure accuracy across all systems, reporting tools, and customer-facing platforms
Resolve scheduling conflicts and collaborate with vendors and business partners to identify alternative solutions that support event success and business objectives
Prepare and distribute field communications related to special events, including schedules, policies, procedures, training resources, updates, and operational guidance
Review, update, and maintain special events policies, training materials, and documentation to ensure content remains current, relevant, and effective
Create and manage presentations, communications, and SIGnet content that promote special event programs, resources, best practices, and business results
Serve as the primary liaison between vendors, operations teams, and cross-functional business partners, addressing issues and supporting successful event execution
Analyze event performance, collaborate on staffing and labor planning, support brand event strategies, and provide backup leadership for the Special Events Manager during peak periods or absences
Apply strong organizational, analytical, problem-solving, and project management skills to prioritize multiple event-related initiatives