Saucy! Experience Director (Restaurant General Manager) - Tampa, FL

Saucy! by KFC represents a bold new chapter in the world of fast-casual dining, under the renowned Yum! Brands umbrella. This exciting restaurant concept is focused on revolutionizing how customers experience chicken by offering vibrant flavors, innovative menu items, and a dynamic atmosphere that appeals to modern tastes and lifestyles. As a growing player within the competitive fast-food market, Saucy! positions itself as a leader through its commitment to inclusivity, technology, and exceptional guest service. Operating with the support and expertise of Yum! Brands, the company benefits from a strong heritage of industry leadership while charting its path with a unique, fresh brand identity.

The Saucy! Experience Director role, equivalent to a Restaurant General Manager, is a pivotal leadership position charged with being the driving force behind the success and vibrancy of a Saucy! restaurant location. This role carries full ownership of the restaurant's performance, encompassing everything from team building and training to delivering standout hospitality and ensuring operational excellence. The Experience Director will lead a passionate team of Saucy! Experience Managers (assistant managers), Vibe Captains (shift leads), and Vibe & Kitchen Rockstars (team members), fostering an energizing culture where employees feel valued, motivated, and able to grow professionally.

This managerial position demands a versatile skill set that combines people leadership, business acumen, and innovation. The successful candidate will harness data analytics and digital tools to optimize efficiency and sales performance, while personally engaging with guests to build loyalty and address concerns in real time. Managing P&L responsibilities, labor costs, inventory, and regulatory compliance are integral parts of the daily work. The Experience Director will also act as a champion of the brand’s values—embracing inclusivity, innovation, and positive energy to create a workplace environment that encourages collaboration and high performance.

Working at Saucy! means more than just managing a restaurant; it means leading a community with the confidence to adapt and excel in a fast-paced, high-growth environment. The role offers a competitive salary plus bonus eligibility, comprehensive benefits including medical, dental, and vision coverage from day one, generous vacation time, and opportunities for tuition reimbursement and career advancement within the Yum! Brands network. Candidates must be at least 18 years old, have a minimum of two years’ management experience within a restaurant or fast-food setting, and possess a flexible schedule to meet the needs of the business.

If you are a motivated leader who thrives on energizing teams, delivering exceptional guest experiences, and driving business success, this is your opportunity to make a significant impact with Saucy! by KFC. Bring your passion, bring your strategic mindset, and join a movement that’s shaking up the fast-food industry by putting flavor and people first.