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SATCOM Training and Documentation Lead (Technical Writer)
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $85,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
flexible spending accounts
employee wellness program
Life insurance
Disability insurance
retirement savings plan
Paid Time Off
Job Description
Trace Systems Inc. is a dedicated provider of enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud, and virtualization solutions primarily serving the United States Department of Defense and other federal agencies. Established with a mission to support and defend national security interests both domestically and abroad, Trace Systems has built a reputation for delivering innovative and reliable technical services tailored to meet the complex requirements of government operations. The company emphasizes fostering a dynamic and inclusive culture where professionals can thrive, grow their expertise, and contribute impactful solutions in support of critical missions. Their commitment to excellence is demonstrated through... Show More
Job Requirements
- An active, in-scope US Government issued secret clearance
- US citizenship is required
- minimum 5 years developing and delivering training in a DoD tactical communications or SATCOM environment
- demonstrated experience authoring Standard Operating Procedures, technical manuals, or training curricula for military audiences
- hands-on experience with deployable communications systems such as VSAT, SATCOM terminals, tactical radios, baseband routing and switching, RoIP, VVoIP, or similar
Job Qualifications
- Bachelor's Degree in communications, IT, instructional design, technical writing, or related field, or 4-6 years related military experience in tactical communications training or technical documentation with relevant certifications may substitute
- minimum 5 years developing and delivering training in a DoD tactical communications or SATCOM environment
- demonstrated experience authoring Standard Operating Procedures, technical manuals, or training curricula for military audiences
- hands-on experience with deployable communications systems such as VSAT, SATCOM terminals, tactical radios, baseband routing and switching, RoIP, VVoIP, or similar
- familiarity with SATCOM and RF systems, baseband and networking, encryption and cybersecurity, and platforms
Job Duties
- Develop and deliver new users, new equipment, and refresher training on all program systems
- deliver hands-on training at remote sites during annual maintenance visits, covering operation of all program IT, telecommunications, and support systems
- create and maintain instructor guides, student handbooks, quick reference cards, and practical exercises
- track training completion and proficiency across all program personnel and tiers
- verify that technical support personnel maintain current formal operator certifications on program terminal systems
- author and maintain Standard Operating Procedures for each system in the program baseline, including system components, capabilities, and applications
- provide on-site training and documentation support during field exercises, deployments, and emergency response activations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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