Sartén Restaurant- AM Server

Phoenix, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

flexible scheduling

Training and Development

Equal employment opportunity

Job Description

Pacific Hospitality Group is a distinguished company known for its owner/operator business model that delivers unique value to both investors and team members. As a family-focused organization, Pacific Hospitality Group emphasizes long-term investments that allow for sustainable growth of its portfolio and career development opportunities for its employees. The company operates within the hospitality sector and is deeply committed to providing memorable experiences to guests while also supporting the communities it serves and upholding strong ethical principles, including honoring God in all endeavors. Their philosophy centers on integrity, compliance, value creation, and principled entrepreneurship, paired with a customer-focused and humble approach that fosters respect and fulfillment within their teams.

The company is currently seeking dedicated individuals to join their team as Restaurant Servers and OS&E Coordinators. The Restaurant Server role is geared toward candidates passionate about delivering extraordinary dining experiences through attentive and efficient service. Servers are integral to creating a welcoming atmosphere by greeting guests promptly, explaining menu items and promotions, accurately taking and delivering orders, and maintaining regular guest engagement to ensure satisfaction. This position requires teamwork, attention to detail, and a commitment to upholding service standards while complying with food safety and alcohol service regulations. Ideal candidates will have a customer service mindset, be capable of managing multiple priorities in a fast-paced setting, and possess basic math and POS handling skills.

The OS&E Coordinator role supports the critical pre-opening phase of hotel operations, focusing on managing the procurement, tracking, and distribution of operating supplies, equipment, and furnishings. This position requires collaboration across various stakeholders, including project teams, ownership, vendors, contractors, designers, and hotel departments to ensure efficient setup and readiness for opening day. Responsibilities include maintaining accurate inventories, coordinating deliveries and installations, supporting office setups, and ensuring compliance with budgets and quality standards. The OS&E Coordinator must demonstrate strong organizational skills, attention to detail, and the ability to manage multiple logistics tasks under tight schedules. Physical stamina is essential for handling lifting and moving of materials.

Both roles offer exciting opportunities for individuals interested in hospitality operations, with a family-oriented and ethical work environment that values diversity and equal employment opportunities for all candidates. Employees benefit from a workplace dedicated to respectful and principled practices that promote personal and professional growth. These positions invite motivated professionals to contribute to Pacific Hospitality Group's mission of enriching lives through exemplary service and long-term sustainable growth across their businesses.

Job Requirements

high school diploma or equivalent preferred
previous restaurant, hospitality, or customer service experience preferred
knowledge of food and beverage service standards preferred
strong communication and interpersonal skills
ability to work effectively in a fast-paced environment
basic math, cash-handling, and POS system skills
ability to work flexible schedules, including nights, weekends, and holidays
food handler and alcohol service certifications as required by local regulations

Job Qualifications

high school diploma or equivalent preferred
previous restaurant, hospitality, or customer service experience preferred
knowledge of food and beverage service standards preferred
strong communication and interpersonal skills
ability to work effectively in a fast-paced environment
basic math, cash-handling, and POS system skills
ability to work flexible schedules, including nights, weekends, and holidays
food handler and alcohol service certifications as required by local regulations

Job Duties

greet guests promptly and professionally upon arrival
present menus, explain menu items, specials, and promotions
make recommendations and answer questions regarding food and beverage offerings
provide personalized, attentive service throughout the dining experience
anticipate guest needs and respond promptly to requests
address guest concerns professionally and notify management when necessary
accurately take food and beverage orders and enter them into the POS system
serve food and beverages according to established service standards
ensure orders are prepared and delivered correctly and in a timely manner
monitor guest satisfaction and check back regularly during service
upsell menu items, beverages, desserts, and specialty offerings
deliver checks and process payments accurately
comply with all alcohol service regulations and responsible beverage service practices
set up dining areas, tables, and service stations before service periods
maintain cleanliness and organization of assigned stations and dining areas
complete side work, opening duties, and closing responsibilities
assist with resetting and preparing tables for incoming guests
maintain knowledge of menu changes, daily specials, and restaurant promotions
follow all food safety, sanitation, and company policies
support team members and assist other restaurant areas as needed