Sartén Restaurant- AM Host/Greeter

Pacific Hospitality Group is a distinguished hospitality company that operates with an owner/operator mindset, offering a unique value proposition to both investors and team members. The company values a family-focused culture, emphasizing long-term business holds that foster growth for both the enterprise and its employees. With a commitment to enriching lives, Pacific Hospitality Group delivers memorable experiences, supports community initiatives, and integrates spiritual values by honoring God in all its endeavors. The organization operates within the hospitality industry, providing lodging and dining solutions that promote customer satisfaction and sustainable business practices. Their guiding principles include integrity, compliance, value creation, principled entrepreneurship, customer focus, knowledge, adaptability to change, humility, respect, and fulfillment. These values underscore every aspect of their operations and employee engagement.

The role of Restaurant Host/Hostess at Pacific Hospitality Group is pivotal within the hospitality team, tasked with creating positive first and last impressions for guests in their dining establishments. This position is key to ensuring excellent customer service by delivering a warm welcome, managing reservations and seating, and maintaining smooth restaurant operations. The Restaurant Host/Hostess acts as the primary point of contact, efficiently handling guest flow, coordinating seating arrangements, and addressing guest inquiries or concerns. This role requires strong interpersonal and multitasking skills, the ability to operate effectively in a fast-paced environment, and a commitment to upholding company policies and service standards. The position also supports restaurant staff through light administrative and service duties, thereby contributing to an overall exceptional dining experience. Employment in this role typically involves flexible scheduling, including evenings, weekends, and holidays, reflecting the dynamic nature of hospitality work. Through consistent professionalism and customer-focused service, the Restaurant Host/Hostess helps to sustain Pacific Hospitality Group's mission of providing enriching and memorable experiences to all guests.