H-E-B Grocery logo

San Antonio 37 (FM 471/Tezel) Bakery - Baker/Fryer - Part time

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
flexible schedule
Training and Development

Job Description

H-E-B is a leading supermarket chain renowned for its commitment to quality products and superior customer service. Established with a vision to provide an exceptional shopping experience, H-E-B has grown into one of the most trusted names in retail grocery. The company prides itself on its dedication to fresh food, community engagement, and innovation. With a strong emphasis on employee development and customer satisfaction, H-E-B offers a vibrant work environment where team members are encouraged to excel and contribute to the company's ongoing success. Its extensive store network and focus on cleanliness, food safety, and operational excellence make it a preferred destination for shoppers across various regions.

The Baker / Fryer role at H-E-B is an integral position within its bakery and prepared foods department. This full-time employment opportunity involves applying proper baking and frying techniques to produce a variety of fresh products daily. The Baker / Fryer is responsible for not only the preparation and packaging of baked and fried goods but also maintaining the highest standards of food safety and sanitation in compliance with company policies and regulatory requirements. The position demands a keen eye for quality control to ensure that each product meets H-E-B’s rigorous taste and presentation standards before it reaches the sales floor.

This role requires the application of proficient baking and frying skills, including the operation, cleaning, and maintenance of kitchen equipment. The Baker / Fryer actively supports production planning by breaking out the appropriate amounts of baked goods daily and employing visual training aids for consistent product quality. Superior customer service skills are essential as the candidate will interact directly with customers, taking orders in person or by telephone, and utilizing suggestive selling techniques to enhance sales within the department.

Beyond production, the Baker / Fryer will be responsible for merchandising fresh products attractively and efficiently on the sales floor, slicing, labeling, and rotating products to ensure freshness and reduce waste. Additionally, the role involves maintaining accurate production and shrink records to assist in operational planning. H-E-B’s commitment to food safety is paramount, so the Baker / Fryer will clean and sanitize display cases and the production area regularly, following Standard Operating Procedures (SOPs). They will also ensure that equipment is properly operated and maintained, adhering strictly to food safety and sanitation standards.

The working environment for this role is fast-paced and demands attention to detail and precision during all tasks. Physical demands include standing for extended periods, frequent reaching, lifting up to 50 pounds safely, as well as occasional exposure to varying temperatures and noise levels typical of a retail bakery setting. H-E-B supports reasonable accommodations to enable partners to perform their duties effectively.

Overall, this role offers a balanced blend of hands-on product preparation, customer interaction, and compliance responsibilities. It’s ideal for candidates passionate about baking, wanting to grow within a supportive retail environment, and committed to delivering excellent customer service while upholding food safety standards.

Job Requirements

  • 18 years of age or older
  • Minimum of 1 year bakery experience
  • Knowledge of computer systems and equipment
  • Strong customer service skills
  • Communication and interpersonal skills
  • Reading and writing skills
  • Planning and organizing skills
  • High school diploma or GED or equivalent
  • Completion of company orientation upon hire
  • Food safety certification upon hire
  • Sanitation training upon hire
  • Ability to function in a fast-paced retail environment
  • Ability to stand and walk frequently
  • Ability to lift up to 50 pounds safely
  • Ability to work with customers attentively
  • Ability to perform physical tasks including bending, stooping, crouching, kneeling, stair climbing, pivoting, twisting, and utilizing fine motor skills
  • Willingness to comply with food safety and sanitation standards

Job Qualifications

  • High school diploma or GED or equivalent
  • Minimum of 1 year bakery experience
  • Knowledge of computer systems and equipment such as PC, symbol, scales, and label machine
  • Strong customer service skills
  • Effective communication and interpersonal skills
  • Reading and writing skills
  • Planning and organizing skills
  • Completion of company orientation upon hire
  • Food safety certification upon hire
  • Sanitation training upon hire

Job Duties

  • Provide superior customer service
  • Take orders from customers by telephone or in person
  • Answer customer questions regarding products and assist with selections
  • Use suggestive selling techniques to meet customer needs and build department sales
  • Apply proficient baking and frying skills including equipment set-up, operation, cleaning, and maintenance
  • Use production tools to plan baking and frying
  • Apply proper baking and frying techniques according to visual training aids
  • Plan for and break out proper amount of baked goods daily
  • Ensure quality control of all products before sending to sales floor
  • Prepare, package, and merchandise fresh product effectively
  • Slice, package, label, and rotate products
  • Record production and shrink to aid in production planning
  • Clean and sanitize display cases and maintain production area according to SOPs
  • Comply with H-E-B food safety and sanitation standards
  • Operate and maintain all equipment properly

Job Criteria

Experience

Mid Level (3-7 years)


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