San Angelo 02 (Sherwood Way/Houston Harte) Deli - Food Service Rep - Part-Time

This job posting is for the position of Food Service Representative at H-E-B, a reputable supermarket chain known for its high-quality products and commitment to excellent customer service. H-E-B operates numerous stores across Texas and Mexico, providing a wide range of grocery and fresh food products to local communities. As a Food Service Representative working in a retail environment, you will play a crucial role in maintaining the high standards that H-E-B is known for, especially within their fresh food departments such as bakery, deli, and prepared foods.

H-E-B prides itself on offering a dynamic and supportive workplace where employees, called Partners, are valued and empowered to deliver outstanding service to customers. This role is essential in ensuring that products are fresh, well-stocked, and attractively displayed to enhance customer satisfaction and maximize sales. The employment type is typically full-time or part-time retail work, with on-the-floor duties interacting directly with customers and team members. While the exact salary is not specified, the position offers the opportunity to develop valuable skills in food service, retail operations, and customer relations within a well-established company.

As a Food Service Representative, your responsibilities include preparing, packaging, and merchandising fresh food products daily. You will be involved in slicing, labeling, rotating stock, and removing items of poor quality to maintain freshness standards. Additionally, you will work with various equipment in the department and adhere strictly to H-E-B’s food safety and sanitation regulations to ensure a clean and safe environment. Further duties involve effective customer service, taking orders either in person or by telephone, answering product-related questions, and using suggestive selling techniques.

In specialized departments, such as bakery, you will assist in production planning by recording production and shrink data, assist with baking, frying, and decorating tasks, and manage product quality based on expiration dates. In the deli, you will manage service counters, use ordering systems and production planners, handle inventory, prepare catering orders, and clean deli slicers. If working with prepared foods, you will serve and package items as requested, educate customers about preparation and reheating instructions, and assist chefs with food preparation tasks.

This role demands the ability to work efficiently in a fast-paced environment, balancing multiple tasks while maintaining customer focus. Strong communication, interpersonal, and organizational skills are vital to succeed in this position. The physical demands include standing for extended periods, reaching, bending, and lifting weights typically up to 50-55 lbs, with the need to occasionally perform more physically demanding movements depending on the department. H-E-B values the wellbeing of their Partners and encourages safe working practices, ensuring that employees do not lift beyond their capacity and seek assistance when necessary.

For individuals passionate about food service and customer interaction, this Food Service Representative role at H-E-B offers a meaningful career opportunity. It combines hands-on food preparation experience with frontline customer service responsibilities in a company known for its vibrant culture and commitment to quality. Joining H-E-B means becoming part of a team dedicated to excellence, safety, and customer satisfaction while developing professional skills in a supportive environment.