Salon Guest Services Representative

Kenneth's Salon + Spas is a distinguished beauty and wellness establishment located in Grove City that has earned a stellar reputation for exceptional service and a welcoming atmosphere. For nine consecutive years, the salon has been recognized as one of the Best Places to Work, highlighting its commitment not only to its clients but also to its employees. This recognition speaks volumes about the company culture, which emphasizes respect, growth, and a passion for helping others feel confident and beautiful. The salon offers a luxurious experience that seamlessly blends professional skincare and hairstyling services with attentive customer care, ensuring every guest departs feeling revitalized and valued. With a focus on innovation and continuous improvement, Kenneth’s Salon + Spas remains a leader in the beauty industry, dedicated to maintaining high standards through professional development and a supportive work environment.

They are currently seeking a Guest Services Associate to join their Grove City location. This part-time position, offering $15.00 per hour for 25 to 28 hours per week, is ideal for individuals who thrive in dynamic, fast-paced settings and enjoy providing exemplary customer service. The role is central to the guest experience as the first and last point of contact, responsible for creating a welcoming environment, managing appointment scheduling, and handling inquiries with professionalism and warmth. The Guest Services Associate will be integral in ensuring smooth operations, demonstrating strong multitasking abilities, problem-solving skills, and detailed attention to guest needs. Working hours include a mixture of weekday shifts with some evenings until 9 pm and up to three Saturdays per month, requiring flexible availability.

The salon values employees who are detail-oriented, technologically adept, and dedicated to ongoing professional growth. The ability to communicate effectively over the phone and email, as well as a commitment to the care and satisfaction of every client, are essential qualities. By joining Kenneth's Salon + Spas, team members become part of a community that prioritizes beauty, care, and growth not only in their services but also within their team members. The salon also offers a range of benefits for full-time employees, including health insurance, retirement plans, and generous employee discounts, supporting their team’s overall well-being and professional development. If you are passionate about delivering outstanding customer service and looking to grow your career in the beauty and wellness industry, Kenneth’s Salon + Spas offers a rewarding opportunity in a highly respected and employee-focused environment.