Salon Front Desk Associate

Douglas J is a pioneer in the beauty industry, operating high-end Salon/Spas and Cosmetology Institutes across Michigan, Illinois, and Tennessee. Established over 55 years ago, this company has consistently grown, expanded, and evolved, cementing its reputation as a leader in the beauty and salon sector. Known not just as a salon but as a salon group, Douglas J focuses on nurturing talent, providing exceptional customer service, and giving back to the communities it serves. The company prides itself on its dedication to fostering a vibrant and inclusive work environment where diversity is celebrated and employees feel valued and supported.

Douglas J is currently looking for a Guest Services Associate who embodies a charismatic personality and has a genuine heart for service. This role is ideal for individuals passionate about beauty, fashion, and the salon industry who want to be the face of a prestigious brand. As a Guest Services Associate, you will play a critical role in ensuring guests have an unforgettable experience every time they visit. Your responsibilities will include welcoming guests, managing check-in and check-out processes smoothly, supporting salon technicians with professional guest interactions, and assisting with retail sales by recommending salon products to clients. This role requires excellent organizational skills, attention to detail, and the ability to thrive in a fast-paced environment.

The position also involves reserving and confirming guest appointments as well as performing Rituals of Renewal – special treatments designed to elevate guests' salon experience. Flexibility to work evenings and weekends is essential to meet the dynamic needs of salon operations. Working at Douglas J means joining a well-established company that values growth and employee advancement, offering affordable insurance benefits, a 401(k) plan with company match, and discounts on products and services. Overall, this role is not only about delivering outstanding guest service but also about being part of a company that nurtures talent and encourages personal and professional development.