Job Overview

briefcase

Employment Type

Part-time
Hourly
moneybag

Compensation

Hourly
Exact $16.90
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Flexible spending account
401k
Paid Time Off
employee discount

Job Description

Ashley Furniture is a globally recognized leader in the home furnishings industry, boasting a remarkable legacy of over 75 years as the largest home furnishings manufacturer. Known for its unwavering commitment to quality, style, and affordability, Ashley Furniture has transformed countless homes worldwide, making it a trusted and celebrated brand. With a continually expanding customer base, Ashley Furniture is actively growing by opening new stores to meet increasing demand, further solidifying its position as a cornerstone of lifestyle retail in the home décor sector.

The Sales Team Member role at Ashley Furniture presents an exciting opportunity for entrepreneurial and ambitious sales professionals who have a passion for lifestyle retail and excel in dynamic, fast-paced environments. As a Sales Team Member, you will play an essential role in creating memorable experiences for store guests by guiding them through the rich variety of Ashley's home furnishings. Your expertise will inspire enthusiasm and excitement, helping customers discover styles tailored to their tastes and assisting them in designing rooms that they will love to live in. This position not only demands outstanding customer service skills but also calls for a genuine passion for interior aesthetics and home styling.

In this role, you will thrive by delivering world-class service and fostering relationships that convert first-time visitors into loyal Ashley Furniture customers. Your responsibility extends beyond sales transactions; you will be the visible and professional presence at the front desk, engaging with guests in a respectful and cordial manner, thereby embodying the brand's image. The role also involves accurately processing sales orders with adherence to cash handling protocols, supporting financial processes including credit applications, and addressing customer concerns proactively.

This position offers structured responsibilities such as aiding in the store's opening and closing procedures, managing inventory with meticulous attention to loss prevention, and meeting or exceeding sales goals aligned with key performance indicators. These duties require a mix of interpersonal finesse, operational diligence, and sales acumen. Furthermore, this career path provides access to a comprehensive incentive program that includes hourly wages during training, ongoing commissions, and quarterly sales bonuses contingent on individual and store performance, representing a lucrative opportunity for motivated individuals.

Joining Ashley Furniture comes with many added benefits that reflect the company’s dedication to its employees' well-being and financial security. Employees benefit from extended health, dental, and vision insurance, life and disability insurance, flexible spending accounts, retirement savings plans such as 401(k), and paid time off, including vacation and sick leave. Ashley Furniture prides itself on diversity and inclusion, ensuring fair and merit-based employment practices. The corporate culture emphasizes environmental stewardship, community engagement, and strong core values, making it an appealing workplace for professionals who seek meaningful and rewarding careers in retail sales.

Job Requirements

  • Legally authorized to work in the US
  • at least 18 years old
  • ability to lift, tug, and pull 25 lbs with or without accommodation
  • high school diploma or equivalent preferred
  • one year of customer service and/or sales experience preferred
  • outgoing and friendly personality
  • ability to communicate clearly and inspire action
  • flexibility to work weekends and holidays
  • commitment to reliable attendance

Job Qualifications

  • High school diploma or equivalent preferred
  • one year customer service and/or sales experience preferred
  • ability to communicate information effectively to inspire action
  • outgoing, friendly, and easy to talk to
  • ability to develop and share fresh ideas
  • skilled at motivating customers and colleagues
  • able to work flexible hours including weekends and holidays
  • commitment to reliable attendance
  • enthusiasm for providing exceptional customer service

Job Duties

  • Provide outstanding service experience for every customer and guest
  • maintain a welcoming, professional, visible presence at the front desk
  • engage with guests ensuring respectful and cordial treatment representing the company’s brand image
  • accurately process sales orders and adhere to cash handling protocols
  • assist customers with credit applications and financing
  • address customer concerns independently when possible
  • aid in store opening and closing activities including cash reconciliation
  • support inventory management and participate in bi-annual inventory checks
  • meet and exceed sales goals aligned to KPIs
  • complete additional management-assigned tasks

Job Criteria

Experience

Entry Level (1-2 years)


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