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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $80,000.00 - $1.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
travel benefits
Job Description
Hilton Grand Vacations is a premier leader in the vacation ownership industry known for its unwavering commitment to innovation, exceptional quality, and sustained growth. With a robust presence in premium vacation destinations, Hilton Grand Vacations passionately develops and markets timeshare and vacation ownership products designed to enrich the leisure experiences of travelers worldwide. The company invests significantly in its people, cultivating a positive and inclusive workplace where team members are empowered to grow professionally and personally. Hilton Grand Vacations offers an excellent benefits package to full-time employees, including medical, dental, and vision insurance, a 401K retirement plan, paid time off... Show More
Job Requirements
- 1+ year hospitality and/or client service experience
- 1+ year retail or direct selling experience
- proficient in Microsoft Office
- high school/GED
- ability to work flexible schedule including evenings, weekends, and holidays
Job Qualifications
- 1+ year hospitality and/or client service experience
- 1+ year retail or direct selling experience
- proficient in Microsoft Office
- high school/GED
- ability to work flexible schedule including evenings, weekends, and holidays
- preferred 1+ year in-house marketing experience in Vacation Ownership Industry
- preferred BA/BS/Bachelor's Degree
Job Duties
- Pro-actively trains all new hires onsite to assist department
- provides bi-weekly email communication to Area Manager to relay feedback to business partner
- tracks and comments on all new Honors Members and Players Club signups at location
- supervises TripAdvisor comments to provide feedback
- acts as liaison with Hilton Resort and HGV
- ensures monthly location targets are met or exceeded
- assists in closing package transactions
- provides information and incentives to guests per local policies
- pursues eligible guests onsite to preview HGV through mini-vacation packages
- ensures guests meet minimum eligibility for package offers
- completes required paperwork accurately for each sale
- offers location-related guest services and directs guests to appropriate resort services
- notifies manager of collateral shortages
- reviews production reports and informs manager of challenges
- helps train new hires onsite
- manages welcome gift distribution
- demonstrates outstanding verbal communication
- dedicates to best-in-class customer service
- confident in setting and achieving sales goals
- applies strong problem solving and influence skills
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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