Sales Team Lead

Hilton Grand Vacations is a prominent leader in the vacation ownership industry, recognized for its commitment to innovation, quality, and sustained growth. As a part of the Hilton portfolio, this company embraces a culture of excellence where guests enjoy memorable vacations with a strong emphasis on customer satisfaction and service. With a focus on delivering exceptional vacation experiences, Hilton Grand Vacations offers a variety of vacation packages tailored to meet diverse guest preferences. The company values its team members as a core element of its success, providing a supportive work environment enriched with numerous benefits and opportunities for professional development.

The Point of Sales Marketing Team Leader at Hilton Grand Vacations plays a pivotal role in promoting and selling vacation packages to eligible guests at on-site resort locations. This leadership position directly contributes to revenue generation through effective marketing and sales strategies tailored to the vacation ownership market. The Team Leader is responsible for overseeing a team of sales professionals, ensuring they are well-trained and motivated to meet and exceed monthly sales targets. This role involves not only sales but guest engagement, responding promptly to guest inquiries, and delivering outstanding customer service that aligns with Hilton’s brand standards. With an income potential of $80,000 and above, the position offers competitive earnings and health benefits starting from day one for new hires, reflecting the company’s dedication to employee well-being and success.

Beyond sales, the Point of Sales Marketing Team Leader acts as a liaison between the resort and Hilton Grand Vacations corporate offices, facilitating smooth communication and collaboration. They track and report key metrics such as new membership sign-ups and guest feedback from platforms like TripAdvisor to inform business strategies. The role demands strong leadership skills to train new hires, monitor performance, address challenges, and foster a positive working environment. Attention to detail is essential for processing sales paperwork accurately and ensuring compliance with local policies on guest incentives and eligibility.

This dynamic position requires a proactive individual who thrives in a guest-facing environment and is skilled in building rapport to promote the value of vacation ownership packages. The ideal candidate is an effective communicator with excellent problem-solving abilities and a passion for delivering best-in-class customer service. Flexible scheduling is necessary, as the role requires availability during evenings, weekends, and holidays to align with guest presence and resort activities. Hilton Grand Vacations champions diversity and inclusion in its workforce and is committed to providing reasonable accommodations for individuals with disabilities during the hiring process and employment. This team-oriented and guest-focused opportunity offers the chance to grow within a respected company known for its innovative products and superior service standards.