Sales Tax Onboarding Specialist (100% Remote Work)

TaxValet is a dynamic and pioneering company that specializes in transforming the complex and often stressful world of sales tax into a seamless, positive experience for its clients. As a certified B-Corporation, TaxValet stands out not just as a tax company but as an 'emotions company,' dedicated to transforming negative emotions into positive outcomes for clients, partners, and team members. The company operates as a fractional sales tax department, offering comprehensive services that include nexus analysis, permit registrations, sales tax filings, audit support, and more. Unlike traditional sales tax software that tends to overpromise and underdeliver, TaxValet prides itself on providing custom-tailored solutions that grow alongside its clients’ businesses. Through a simple, predictable monthly rate without hidden billable hours, TaxValet makes sales tax management accessible, efficient, and stress-free.

TaxValet is fully remote, financially stable, and rapidly growing with a strong team of about 100 dedicated professionals. The company embraces core values that emphasize empathy, proactivity, accountability, impact, and curiosity, which fosters a collaborative and high-performing culture. TaxValet has earned recognition as the #2 Best Remote Workplace in America, multiple listings on the Inc 5000 list, and maintains an impressive eNPS score above 90, reflecting the deep satisfaction of its employees. The company also invests heavily in employee growth and development, offering ongoing training, continuous education reimbursement, and opportunities for cross-department career progression.

The role of Sales Tax Onboarding Specialist, also known internally as New Client Onboarding Specialist, is an exciting opportunity for a highly organized, empathetic, and people-oriented individual to guide clients smoothly through the onboarding process at TaxValet. This position is fully remote with core working hours from 11 AM to 4 PM EST and involves managing client onboarding timelines, coordinating with internal teams, and providing exceptional client communication and advisory services. Success in this role is measured by timely onboarding completion, high client satisfaction scores, efficient project throughput, and process improvements. The Sales Tax Onboarding Specialist serves as a trusted advisor, translating complex sales tax information into easy-to-understand guidance while building lasting client relationships. This position requires strong emotional intelligence, adaptability, resilience, and a passion for helping others succeed.

Candidates do not need prior sales tax experience as TaxValet provides comprehensive training; however, they must be curious, proactive, and highly capable in managing multiple moving parts with attention to detail and empathy. The ideal candidate thrives in a dynamic environment, enjoys problem-solving in ambiguous situations, and excels at both data analysis and interpersonal communication. With a target annual compensation of $65,000 and an outstanding package of 43 days off per year (including holidays and PTO), comprehensive health benefits, a 401(k) plan with generous matching, and a culture that values diversity, equity, and inclusion, this is an exceptional opportunity for professionals seeking to make an impact while growing their career in a supportive remote workplace.