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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $29.00 - $1.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid parental leave
401(k) retirement plan
Tuition Assistance
Paid holidays
vacation
Sick Time
Employee assistance program
Pre-tax commuter transportation benefit
Jury duty leave
Bereavement leave
Job Description
Airgas, an Air Liquide company, stands as a premier U.S. supplier specializing in industrial, medical, and specialty gases, alongside hardgoods and related products. Recognized as one of the largest U.S. suppliers of safety products and a key supplier of ammonia products and process chemicals, Airgas operates through the passion and diversity of its 18,000 associates. The company fosters a culture deeply rooted in safety, customer success, sustainability, and innovation. Empowered to share ideas, take initiative, and make impactful decisions, Airgas employees thrive in an environment that values their contributions and nurtures professional growth.
Airgas is a subsidiary of A... Show More
Airgas is a subsidiary of A... Show More
Job Requirements
- High school diploma or GED
- Minimum 3 years of customer service experience
- Effective verbal and written communication skills
- Strong organizational skills with attention to detail
- Ability to prioritize tasks and manage multiple workflows
- Proactive and collaborative
- Creative problem-solving abilities
- Positive attitude and eagerness to learn
- Experience supporting inclusive environments
Job Qualifications
- High school diploma or GED
- Minimum 3 years of customer service experience
- Effective verbal and written communication skills
- Strong organizational skills with attention to detail and precision
- Ability to prioritize and manage multiple workflows
- Collaborative spirit with proactive initiative
- Creative problem-solving skills
- Positive attitude and eagerness to learn
- Experience supporting inclusive environments
- Proficiency in Microsoft Office and Google Suite preferred
- Experience with ERP and CRM software such as SAP and Salesforce preferred
- Background in Packaged Gas/Welding Supply industry a plus
- Associate’s degree or equivalent professional experience valued
Job Duties
- Support outside sales and branch teams by providing administrative assistance including order entry and quotation generation
- Manage the full order lifecycle including processing, modifications, and cancellations while ensuring real-time tracking accuracy
- Monitor and resolve back-order statuses with proactive communication and formal proof of delivery
- Work closely with logistics teams and vendors to meet customer needs with precision
- Serve as a point of contact for internal and external customer inquiries, resolving complex issues with a focus on first-contact resolution
- Identify opportunities to improve internal workflows for better efficiency
- Engage in cross-training to support the Sales Support Manager and ensure team continuity
- Research products and nurture vendor relationships to confirm availability and pricing
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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