Sales Support Coordinator

Dawn Ranch is a premier event destination located in the scenic heart of Guerneville, California. Set among 22 acres of ancient giant redwoods, beautiful meadows, and vintage apple trees, Dawn Ranch provides an authentic and historic Sonoma wine country riverside escape. This exceptional resort features a hotel, restaurant, spa, and unique event venues, making it an ideal location for weddings, social celebrations, and corporate retreats. Known for its natural beauty and exceptional service, Dawn Ranch consistently delivers memorable experiences while maintaining a high standard of hospitality and design. Its diverse event spaces are designed to accommodate a variety of gatherings, ranging from intimate celebrations to large-scale corporate functions, ensuring every client’s needs are met with personalized attention and care.

The Sales Support Coordinator at Dawn Ranch plays a vital role in supporting the sales team and enhancing the client experience from the initial inquiry to successful event booking. This position is hybrid, requiring three days on-site at Guerneville with flexibility for remote administrative work. Offering an hourly wage between $20 and $24 based on experience, this non-exempt position is overtime eligible according to California law. The coordinator is the first point of contact for inbound event inquiries, responsible for setting a professional tone and guiding prospective clients throughout their engagement with the resort. Key duties include managing communications, preparing proposals and contracts using the Event Temple CRM, and ensuring accuracy in the property management system for group accommodations. The role supports sales operations by tracking leads, assisting in prospecting efforts, and coordinating property tours for potential clients. Attention to detail, organizational capabilities, and strong communication skills are essential to excel in this role. The Sales Support Coordinator also contributes to maintaining the integrity of client data, reports key booking milestones, and helps streamline administrative processes to support decision-making within the sales team. Dawn Ranch offers a unique opportunity for candidates looking to grow in the hospitality and events industry, providing access to a highly regarded venue with a collaborative, performance-driven team culture. This position is ideal for individuals passionate about delivering excellent customer service in a fast-paced, deadline-oriented environment and interested in gaining comprehensive exposure to event group sales and operations within a luxury hospitality setting.