Sales Retail Counter

Fridley, MN, USA|

Job Overview

Compensation

Hourly

Range $22.00 - $1.00

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid parental leave

fertility coverage

401k with generous company match

Company paid life insurance

long-term disability

short-term disability

Employee assistance program

Tuition Reimbursement

Employee Discounts

PNC Daily Pay Option

Job Description

LKQ Corporation is a leading provider in the automotive aftermarket industry, renowned for its extensive network of distributors and suppliers offering replacement parts, components, and services. As a company deeply committed to innovation and excellence, LKQ has established itself as a trusted partner for independent repair shops, service centers, and retailers across North America. Boasting a strong corporate culture that values diversity, teamwork, and professional growth, LKQ creates an environment where employees can thrive and build rewarding careers. The company is committed to providing comprehensive training opportunities, competitive pay, and a supportive workplace that fosters collaboration and continuous improvement. LKQ’s dedication to customer satisfaction and operational efficiency has made it a top choice in its sector, ensuring long-term success and stability for its employees.

Join the LKQ Family as a Customer Service Representative and become an essential part of a vibrant team dedicated to delivering superior service to every customer. This full-time role offers a starting pay of $22 per hour, providing a solid foundation for individuals eager to advance their careers in customer service within a dynamic industry. The position focuses on ensuring that each customer—whether walk-in or phone-contacted—receives an exceptional and personalized shopping experience. Employees are expected to greet customers warmly, assist with inquiries and transactions, and apply suggestive selling techniques to enhance customer satisfaction and sales.

In addition to direct customer interactions, the role involves maintaining accurate records, managing cash drawers, and coordinating orders with the warehouse to meet timely delivery expectations. The position demands attention to detail, problem-solving skills, and the ability to manage inventory and store presentation effectively. Candidates who join LKQ in this capacity will enjoy a workplace that values clear communication, teamwork, and a dedication to quality service. There are no supervisory responsibilities associated with this job, allowing team members to focus entirely on customer engagement and operational excellence.

The ideal candidate will bring a solid customer service background, ideally supplemented by experience in the automotive industry or related fields. LKQ values employees who are proficient with business software applications such as Outlook, Word, Excel, and PowerPoint, enabling them to support business objectives efficiently. This role challenges individuals to handle multiple tasks with moderate complexity, enabling continuous personal and professional development in a fast-paced environment.

Overall, LKQ Corporation offers a career path filled with growth opportunities, competitive benefits including health insurance and paid time off, and a culture that supports your success every step of the way. If you thrive on helping others, enjoy a fast-moving retail or warehouse environment, and aspire to build a meaningful career in the automotive aftermarket sector, the Customer Service Representative position at LKQ is an excellent opportunity to make a lasting impact while earning a competitive wage.

Job Requirements

One year experience required
Strong customer service background
High school diploma or GED preferred
Prior automotive experience and knowledge of automotive parts preferred
Two to three years of prior customer service relations preferred
Ability to add, subtract, multiply, and divide
Ability to compute rates, ratios, and percentages
Proficiency with Outlook, Word, Excel, and PowerPoint
Strong oral and written communication skills
Ability to handle multiple tasks or projects simultaneously with moderate complexity
Must be able to lift up to 75 pounds
Ability to stand, walk, push, pull, squat, bend, reach, climb stairs, balance, stoop, kneel, or crouch for extended periods
May be exposed to extreme temperatures, lighting, and high noise levels
Travel may be required periodically including overnight stays

Job Qualifications

High school diploma or GED preferred
Strong customer service background
Prior automotive experience and knowledge of automotive parts preferred
Two to three years of prior customer service relations preferred
Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals
Ability to compute rates, ratios, and percentages, and to draw and interpret graphs
Proficiency with Outlook, Word, Excel, and PowerPoint
Ability to create, maintain, and incorporate functions into Word documents, Excel spreadsheets, databases, and presentations
Strong oral and written communication skills
Ability to train others in functional areas
Ability to handle multiple tasks with moderate complexity

Job Duties

Personally greet every customer as they walk through the door and maintain friendly contact throughout their shopping experience
At checkout, implement suggestive selling techniques, as appropriate, and assist with problem-solving
Maintain orderly files and clean records of all transactions, as well as an accurate cash drawer
Observe changes in inventory to ensure minimum stock levels and store showroom appearance is appropriate
Coordinate orders from the warehouse to ensure customers’ orders are ready in a timely fashion
Assume other duties as assigned