Sales Representative, Inbound Remote

Liberty Mutual is a leading global insurance company known for its commitment to innovation, customer service, and employee growth. As a Fortune 100 company, Liberty Mutual offers a wide range of insurance products and services including personal, commercial, and specialty insurance solutions. The company prides itself on fostering an inclusive and supportive work environment that values diversity, encourages professional development, and emphasizes work-life balance. Liberty Mutual’s mission focuses on helping customers embrace today and confidently pursue tomorrow by providing reliable insurance solutions and excellent service.

The Inside Sales Representative opportunity at Liberty Mutual opens doors for motivated and people-focused individuals to launch an inspiring career in insurance sales. This role is part of the company’s Contact Center Sales Organization where you’ll receive extensive paid training, licensing support across all 50 states, and a dynamic, remote-friendly work environment. The position specifically targets candidates located in the states of Washington, New Mexico, Nevada, and Utah, ensuring you are connecting with customers within these markets.

This entry-level sales position offers a competitive starting salary of $45,000 with significant growth potential. Average earnings typically range between $55,000 and $75,000 through a combination of base salary and generous commissions, with top performers earning $85,000 or more after their second year. You’ll benefit from no cold calling, as all leads are inbound and warm, fostering a positive and effective sales experience.

As an Inside Sales Representative, your primary responsibility is to handle inbound customer calls and consult on their insurance needs, matching products and coverages tailored to individual circumstances. You will develop your sales skills while representing the trusted Liberty Mutual brand and contributing to customer satisfaction and retention. The role demands a customer-centric mindset combined with strong communication, persuasion, and organizational skills.

Training is a crucial component of this role, lasting 16 weeks for licensed hires and 18 weeks for unlicensed hires. During this time, you will receive comprehensive paid training that includes obtaining your Property and Casualty Insurance license if you do not already have one. The position offers comprehensive medical benefits from day one and the flexibility of working remotely with provided computer equipment.

Work schedules require availability for four weekdays and one weekend day, typically from 11am to 8pm CST, for at least twelve months before any shift changes may be considered. The remote work environment requires maintaining a professional workspace with a dedicated desk and a wired high-speed internet connection with specified minimum speeds to ensure smooth and efficient customer interactions.

Beyond the immediate job role, Liberty Mutual is committed to creating a workplace culture where everyone is valued and empowered to contribute meaningfully. The company supports employees through extensive benefits, flexible work arrangements, and diverse Employee Resource Groups that help foster inclusion and belonging. By joining Liberty Mutual, you are not only starting a rewarding sales career but also becoming part of a company dedicated to making a positive impact on its customers, employees, and communities worldwide.