Sales Representative, Inbound Remote

Liberty Mutual Insurance is a well-established Fortune 100 company that has been providing trusted insurance services for decades. The company is widely recognized for its commitment to offering a diverse range of insurance products tailored to meet individual and business needs. Known for its strong values, inclusive culture, and emphasis on employee growth and development, Liberty Mutual has built a reputation not only for delivering quality insurance solutions but also for fostering a work environment where employees feel valued, supported, and empowered to thrive. With a focus on innovation, customer-centric service, and competitive compensation, Liberty Mutual provides a solid foundation for professionals seeking a long-term career in the insurance industry.

This particular opportunity is for the role of Inside Sales Representative within Liberty Mutual's Contact Center Sales Organization. The position is designed for individuals who are motivated, people-focused, and ready to launch or accelerate their careers in insurance sales. The role comes with comprehensive paid training, including licensing for all 50 states, ensuring that even candidates without prior insurance licenses can start a career path within the company. Training classes are scheduled to begin in April 2026, with two key start dates: April 20 for unlicensed candidates and May 4 for licensed individuals.

Inside Sales Representatives at Liberty Mutual handle inbound calls and warm leads exclusively—no cold calling is required. This means sales professionals can focus on providing excellent customer service by consulting with potential policyholders on their insurance needs and helping to match the correct coverage, products, and benefits to convert leads into satisfied clients. This remote role offers flexible work arrangements and a strong work-life balance, supported by a structured schedule of four weekdays and one weekend day with mid-morning start times (e.g., 11 a.m. to 8 p.m. CST), which is generally maintained for at least the first 12 months.

From day one, representatives receive all the tools necessary to succeed, including provided computer equipment and support for maintaining a professional work-from-home setup. Candidates must be located in specific states (Washington, New Mexico, Nevada, and Utah) to be eligible for this remote position. A key part of the role is earning potential; the starting base salary is $45,000 with significant growth opportunities. On average, representatives earn between $55,000 and $75,000 inclusive of commissions, and top performers in their second year and beyond can earn $85,000 or more annually.

Liberty Mutual values qualities such as positivity, flexibility, determination, and persuasive communication skills. While these traits cannot be taught, the company invests in sharpening and strengthening them through ongoing training and support. Inside Sales Representatives serve as front-line liaisons of the Liberty Mutual brand, bringing sales expertise together with integrity and a customer-centric approach. The company’s comprehensive benefits start on day one, underscoring its commitment to employee well-being and professional growth. Benefits include comprehensive medical coverage, paid licensing and training opportunities, flexible work arrangements, and more.

In summary, this role offers an exciting pathway for sales professionals or those seeking a career in insurance sales. It combines the security and reputation of a Fortune 100 company with the flexibility of remote work and a strong support system designed to help employees succeed. Candidates who possess a passionate sales approach, reliability, adaptability, and a genuine interest in helping customers find the right insurance solutions will find a rewarding career opportunity at Liberty Mutual.