Liberty Mutual logo

Sales Representative, Inbound Remote

Job Overview

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Compensation

Salary
Range $45,000.00 - $100,000.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Paid training
Flexible work arrangements
comprehensive benefits
Work-life balance

Job Description

Liberty Mutual Insurance is a leading Fortune 100 company known for its commitment to providing comprehensive insurance solutions to individuals and businesses nationwide. With a heritage spanning over a century, Liberty Mutual prides itself on innovation, customer-centric services, and fostering an inclusive work environment where employees are empowered to grow and make a meaningful impact. The company operates a robust Contact Center Sales Organization dedicated to connecting customers with the right insurance products to meet their unique needs. Liberty Mutual offers a wide range of insurance policies including property, casualty, auto, and more, supported by extensive resources and technology to support its talented workforce. The firm maintains a strong emphasis on diversity and inclusion, professional development, and work-life balance, ensuring all team members feel valued and can thrive within their careers.

The Inside Sales Representative role at Liberty Mutual is a dynamic and rewarding opportunity focused on engaging with warm inbound leads to provide tailored insurance solutions. The position is designed for motivated individuals passionate about sales and customer service, offering paid training and licensing in all 50 states. Working remotely, candidates handle inbound calls from prospective customers looking for insurance coverage, guiding them through available products to match their specific needs and secure policies. This role requires excellent communication, persuasion skills, and a genuine interest in helping clients protect what matters most to them. New hires undergo extensive training lasting 16 weeks for licensed professionals and 18 weeks for unlicensed individuals, including comprehensive medical benefits starting from day one. The work schedule typically consists of four weekdays and one weekend day, with shifts starting mid-morning, approximately 11am to 8pm CST.

The compensation package features a competitive base salary starting at $45,000 with significant growth potential through commissions, allowing average earnings between $55,000 and $75,000. Top performers have the opportunity to exceed $85,000 in their second year and beyond. The role emphasizes a no-cold-call environment, focusing exclusively on warm leads, which supports higher conversion rates and a more rewarding sales experience. Candidates must reside in Washington, New Mexico, Nevada, or Utah to be eligible for this remote position.

Ideal candidates possess a positive attitude, flexibility, determination, and persuasiveness. They represent the Liberty Mutual brand with integrity and professionalism, ensuring customers receive personalized care and suitable insurance options. The job also requires maintaining a professional home workspace equipped with reliable wired high-speed internet and all necessary computer equipment provided by the company. This role offers a unique blend of career growth, comprehensive benefits, and the satisfaction of helping people safeguard their futures. Joining Liberty Mutual means becoming part of a supportive team that values diversity, encourages development, and rewards success generously.

Job Requirements

  • Must reside in Washington, New Mexico, Nevada, or Utah
  • must have a high-speed wired internet connection with minimum 100 MBps download and 20 MBps upload speeds
  • able to maintain a professional home workspace with dedicated desk
  • must be available to work 4 weekdays and 1 weekend day with mid-morning start time
  • must complete paid training and licensing if not already licensed
  • must use company-provided computer equipment
  • no satellite or mobile internet service allowed
  • must demonstrate positivity, flexibility, determination, and persuasive personality

Job Qualifications

  • 2-3 years sales experience preferred
  • 2 years of sales/service-related work experience required
  • strong, engaging interpersonal and persuasion skills
  • ability to communicate effectively with prospects and customers
  • excellent analytical, decision-making, and organizational skills
  • strong typing capabilities and PC proficiency
  • Property and Casualty License required after hire

Job Duties

  • Handle inbound calls and warm leads
  • consult with customers on their insurance needs
  • match customers with correct coverages, products, and benefits
  • convert sales leads into policyholders
  • represent the Liberty Mutual brand professionally
  • maintain a customer-centric sales approach
  • participate in paid training and obtain Property and Casualty Insurance license

Job Criteria

Experience

Mid Level (3-7 years)


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