Liberty Mutual logo

Sales Representative, Inbound Remote

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,000.00 - $100,000.00
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Work Schedule

Flexible
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Benefits

Generous earning potential
Paid licensing and training
comprehensive benefits
Flexible work arrangements
Strong work-life balance
rewards and recognition
all computer equipment provided

Job Description

Liberty Mutual Insurance is a leading global insurer known for its commitment to providing personalized insurance solutions and exceptional customer service. As a Fortune 100 company, Liberty Mutual has built a reputation of trust and expertise in the insurance industry. The company offers a broad range of insurance products designed to meet the diverse needs of customers, including auto, home, life, and business insurance. Liberty Mutual supports a culture of innovation, inclusion, and growth, valuing the unique backgrounds and experiences that every employee brings to the team. Their dedication to comprehensive benefits, professional development, and workplace flexibility has made them a preferred employer in the insurance market.

The Inside Sales Representative role at Liberty Mutual is a unique opportunity to launch a rewarding career in insurance sales with the backing of a well-established company. This is an inbound remote sales position targeting candidates residing in Washington, New Mexico, Nevada, and Utah. Liberty Mutual offers paid training and licensing in all 50 states, ensuring that new hires are fully equipped to succeed from day one. Training lasts 16 weeks for licensed individuals and 18 weeks for unlicensed hires, after which representatives handle inbound calls and warm leads—no cold calls—making it easier to focus on meaningful sales conversations. The role involves consulting with customers about their insurance needs and matching them to the proper coverage, products, and benefits to convert leads into confident policyholders.

This position is ideal for individuals who have a passion for selling, a customer-first mindset, and a strong sense of integrity. Representatives not only sell insurance products but also serve as front-line liaisons who embody the Liberty Mutual brand by creating positive connections with customers and helping them make informed decisions for their futures. The role requires adaptability, as representatives may work from home or in an office environment, adjusting to varied schedules and customer needs.

The compensation package includes a starting base salary of $45,000 with significant growth potential. Average earnings range from $55,000 to $75,000, combining base salary with commissions, while top performers can exceed $85,000 starting from their second year. Liberty Mutual supports its employees with comprehensive medical benefits from the first day of employment, paid licensing and training, flexible work arrangements, strong work-life balance, and a supportive team environment. The role demands availability for a consistent weekly schedule of four weekdays and one weekend day with mid-morning start times, reflecting a balanced yet committed work routine.

Joining Liberty Mutual means becoming part of a company that values your hard work, integrity, and determination, offering appropriate rewards for your talents and professional growth. The supportive sales environment emphasizes warm leads to foster success and avoid the stress of cold calling. In addition, all computer equipment and resources required for remote work are provided, with specific requirements for a professional workspace and a fast, wired internet connection.

Liberty Mutual’s inclusive workplace culture encourages employees to thrive, providing extensive benefits and employee resource groups that celebrate diverse perspectives and experiences. Employees are empowered to make meaningful impacts both within the company and in the communities served. This role represents a great opportunity for motivated individuals to start or advance their careers in insurance sales within a respected organization that invests in its people and their futures.

Job Requirements

  • Must be available to work 4 weekdays and 1 weekend day with mid-morning start time
  • Must have a professional workspace with a dedicated desk for working at home
  • Requires a wired (cable, fiber or DSL) high-speed internet connection with at least 100 MBps download and 20 MBps upload speed
  • No satellite or mobile internet services supported
  • Ability to complete 16 weeks (licensed) or 18 weeks (unlicensed) of paid training and licensing
  • Reside in Washington, New Mexico, Nevada, or Utah
  • Ability to maintain work professionalism while working remotely
  • Must possess or be willing to obtain a Property and Casualty Insurance license

Job Qualifications

  • 2-3 years sales experience preferred
  • 2 years of sales/service-related work experience required
  • Strong, engaging interpersonal and persuasion skills
  • Ability to communicate well with prospects and customers
  • Excellent analytical, decision-making and organizational skills
  • Strong typing capabilities and PC proficiency
  • Property and Casualty License required after hire

Job Duties

  • Handle inbound calls and warm leads
  • Consult with customers on insurance needs
  • Match customers with correct coverages, products, and benefits
  • Convert sales leads into policyholders
  • Represent the Liberty Mutual brand positively
  • Adapt to different work environments and schedules
  • Maintain accurate records and follow compliance standards

Job Criteria

Experience

Mid Level (3-7 years)


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