Sales Representative (Flooring)

MSI is a premier supplier of flooring tile, countertops, wall and backsplash tile, and hardscaping surface products operating in North America. Established in 1975 and headquartered in Orange, California, MSI has grown to become a leader in its industry, boasting over 50 state-of-the-art showroom and distribution centers located throughout the U.S. and Canada. The company offers an extensive product line that includes Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, Onyx, stacked stone, and pavers sourced from more than 36 countries across six continents. Known for innovation, quality, and customer service, MSI has earned numerous prestigious awards such as Top 5 Fastest Growing Companies by OC Business Journal, Supplier Diversity Award from Home Depot, repeated #1 Flooring Distributor status by Floor Covering Weekly, multiple Top Workplaces Award wins, and its founder honored as Entrepreneur of the Year by Ernst and Young.

MSI is committed to fostering a diverse and inclusive work environment that empowers employees to deliver their best while ensuring equitable treatment free from discrimination based on various legally protected categories. The company also offers reasonable accommodations for employees and applicants who require them.

The Sales Representative role at MSI is a critical position responsible for driving growth and profitability of MSI's Tile product lines within the retailer and dealer network in a designated geographic territory. This full-time associate-level position works Monday through Friday from 8:00 AM to 5:00 PM and requires a self-motivated, results-driven individual capable of building and maintaining strong customer relationships. The representative acts as a key liaison between MSI and its retailers and dealers, providing product knowledge, training, merchandising support, and expert consultation on pricing, promotions, and retail business financials.

This role demands a strategic approach towards managing product displays, negotiating sales contracts, estimating deliveries, resolving customer issues, and analyzing market trends and sales data to identify and capitalize on growth opportunities. A willingness to travel locally and occasionally overnight up to 90% of the time is essential, as is the ability to attend trade shows as needed.

Candidates for the Sales Representative position should preferably possess a bachelor’s degree and a valid driver’s license. Previous sales experience is advantageous, particularly in the tile or flooring industry, though not mandatory. Proficiency in Microsoft Office and familiarity with CRM platforms enhance performance in this role. Strong math and analytical skills are vital to effectively manage discounts, commissions, and ROI assessments. Exceptional communication, presentation, problem-solving, and negotiation capabilities are crucial for success, with bilingual Spanish skills considered a plus.

This position also involves physical demands such as frequent walking, standing, occasional sitting, and the capability to lift or move items weighing up to 50 pounds. As a safety-sensitive job, employees must be vigilant and adhere to all safety policies to ensure a safe work environment.

MSI supports its employees with a comprehensive benefits package that includes referral, holiday, and annual bonuses, annual pay increases, paid time off, medical, dental, and vision insurance, company-paid short and long term disability, life insurance, tuition reimbursement, 401(k) plans with company match, charitable donation matching programs, and company-sponsored tutoring services for employees’ children and dependents from kindergarten through 12th grade, including SAT and ACT test preparation support.

Joining MSI means becoming part of a top-tier company that values innovation, integrity, and teamwork while offering growth opportunities, supportive management, and extensive benefits designed to promote employee well-being and career advancement. This dynamic sales role provides an engaging and rewarding career path for individuals passionate about sales, customer service, and the flooring and hardscaping industry.