Sales Representative (Countertop)

MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile, and hardscaping surface products in North America. Established in 1975 and headquartered in Orange, California, MSI has grown to maintain over 50 state-of-the-art showrooms and distribution centers throughout the United States and Canada. MSI's extensive product line features a wide range of materials including Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone, and pavers imported from more than 36 countries across six continents. The company is renowned for its commitment to quality, innovation, and customer service, which has earned it numerous prestigious awards such as Top 5 fastest growing companies by OC Business Journal, Supplier Diversity Award from Home Depot, and multiple Top Workplaces Awards. MSI's founder was also honored as Entrepreneur of the Year by Ernst and Young. MSI embraces diversity and inclusion, providing a work environment free from discrimination and ensuring reasonable accommodations for employees and applicants.

The Sales Representative role at MSI is a full-time position categorized as Associate level within the company. The working hours are Monday through Friday from 8:00 AM to 5:00 PM, with one Saturday a month from 9:00 AM to 1:00 PM. This role is strategically important for expanding MSI's business by growing sales and profit margins of countertop products with fabricators and kitchen & bath (K&B) partners within an assigned geographic territory. The Sales Representative will be responsible for building and nurturing relationships with current and prospective customers, educating retail personnel about MSI products, managing product displays, samples, and tools, and providing expert consultations about pricing, promotions, and return on investment.

This position requires a deep understanding of MSI’s product offerings and competitive market landscape, along with the ability to leverage marketing tools to maximize territory sales. The representative will interact extensively with dealers and customers, quoting prices, discussing credit terms, preparing sales contracts, and estimating delivery dates. Analyzing sales reports and market research to identify growth opportunities is also key to success in this position. The role demands flexibility with travel commitments ranging from 40% to 80%, potentially including local, national, and international trips. The Sales Representative must attend trade shows as required and resolve customer claims professionally. This position offers a vibrant, dynamic work environment and excellent career development opportunities within a highly respected company in the building materials industry.