Sales Receptionist

Daytona Beach, FL, USA|Remote

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $12.25 - $16.25

Work Schedule

Standard Hours

Benefits

Medical

Dental

Vision

disability

Life insurance

Paid Time Off

401k Retirement Plan

Career advancement opportunities

Free laser hair removal

Closed on 7 major holidays

Job Description

Milan Laser Hair Removal is one of the nation’s leading providers of laser hair removal services, known for using top-of-the-line lasers and having all treatments performed by licensed medical professionals. With over 400 locations spread across more than 38 states, Milan has established itself as a prominent brand in the aesthetics industry and aims to expand further into a national presence. The company's hallmark is its exclusive Unlimited Package™, which guarantees clients lifetime results, reinforcing the company's commitment to quality and client satisfaction. Milan Laser Hair Removal prides itself on its innovative approach, dedicated team, and strong focus on client experience and results, making it a top choice for individuals seeking effective, professional laser hair removal services. This expanding and dynamic environment offers an exciting opportunity for professionals looking to grow their careers within a supportive and fast-paced setting.

The full-time Sales Receptionist position at Milan’s Palm Coast, FL location is a crucial role designed to consistently enhance the client experience and support the clinic’s operations. This role includes engaging with clients to understand their needs and ensure their satisfaction from the moment they arrive. The Sales Receptionist acts as the face of the clinic, managing front desk activities such as answering incoming calls, scheduling appointments, and maintaining accurate client records. They also support medical staff by assisting with clinic maintenance tasks like preparing treatment rooms and helping clients to their appointments. As part of the sales team, they play an active role in driving monthly sales goals by fostering a positive, collaborative environment and identifying upselling opportunities. Working hours include Monday through Thursday from 8:30 a.m. to 6 p.m., and Friday and Saturday from 7:30 a.m. to 5 p.m., requiring a commitment to a 40-hour workweek with some flexibility for evenings or weekends as needed. This role is ideal for someone passionate about the aesthetics industry, values teamwork, and enjoys building meaningful client relationships. Benefits include competitive pay, comprehensive insurance packages, paid time off, and the unique advantage of free laser hair removal treatments for employees and their spouses or legal partners. The clinic's commitment to employee growth and satisfaction makes this an outstanding opportunity for motivated individuals.

Job Requirements

High school diploma or equivalent (e.g., GED)
Administrative and/or sales experience preferred
Exceptional communication skills, both written and verbal
Ability to demonstrate initiative and work independently
Works well in a team environment
Ability to maintain highly confidential information
Ability to use a computer and sales software
Ability to display a passion for the aesthetics industry
Willingness to work 40 hours per week, including weekends and evenings as needed by the business

Job Qualifications

High school diploma or equivalent (e.g., GED)
Administrative and/or sales experience preferred
Exceptional communication skills, both written and verbal
Ability to demonstrate initiative and work independently
Works well in a team environment
Ability to maintain highly confidential information
Ability to use a computer and sales software
Ability to display a passion for the aesthetics industry
Willingness to work 40 hours per week, including weekends and evenings as needed by the business

Job Duties

Actively engage with the clinic team to promote a culture of collaboration and drive sales growth
Enhance each client's experience by establishing a personal connection, ensuring their satisfaction at every interaction
Cultivate and nurture lasting relationships throughout their journey, creating a welcoming and supportive environment that encourages ongoing engagement and loyalty
Initiate conversations with clients about upsell opportunities and gather their feedback through reviews
Efficiently complete clinic operational tasks with minimal direction
Answer incoming phone calls, schedule and confirm appointments, communicate with clients, and maintain and update client records
Assist with cleaning the treatment rooms and help clients to their rooms
Perform additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectives