Job Overview
Compensation
Salary
Range $59,000.00 - $72,000.00
Benefits
Excellent Career Growth Opportunities
401(k) with employer matching
mental health and life resources
Medical insurance
Dental Insurance
Prescription Plans
vision plans
Paid Time Off
Get paid on demand
base pay or uncapped commission
Employee Discounts
Job Description
Mattress Firm is a leading mattress retailer dedicated to helping people sleep well so they can live well. Established as one of the largest mattress specialty retailers in the United States, Mattress Firm prides itself on offering a comprehensive collection of sleep products ranging from mattresses and bedding to pillows and accessories. With a commitment to customer satisfaction and expert guidance, the company delivers exceptional in-store and online experiences, ensuring customers find the perfect sleep solution tailored to their unique needs. Mattress Firm's retail stores provide a welcoming environment staffed by knowledgeable associates who are passionate about improving customers' sleep quality through expertly recommended products and services.
This job opening is for the position of Sleep Expert® at Mattress Firm. The Sleep Expert serves as a trusted authority on sleep products, assisting customers in finding their dream mattress and creating an excellent shopping experience. This role is not just a typical retail position; it offers the opportunity to achieve financial success through uncapped commissions and benefits like a 401(k) employer match. Sleep Experts are equipped with digital tools to execute Mattress Firm selling programs efficiently, supporting an omnichannel approach that integrates online and in-store sales seamlessly.
The Sleep Expert is instrumental in cultivating strong customer relationships by truly understanding their sleep needs and providing technical and product knowledge with confidence and enthusiasm. They drive individual sales performance and key performance indicators while embodying Mattress Firm's company values and supporting its initiatives. Sleep Experts maintain ongoing communication with customers post-purchase, managing follow-ups such as delivery reminders and addressing any concerns to ensure satisfaction.
Additionally, Sleep Experts stay informed on competitive sleep products and market trends, enabling them to differentiate Mattress Firm's offerings and leverage social media to enhance brand awareness and sales. This demanding role requires physical capability to lift, push, or pull over 50 pounds to handle mattresses and related products safely.
The position comes with an attractive salary range of $59,000 to $72,000 per year, depending on qualifications and experience. Eligible roles may also receive additional bonuses, fostering a rewarding work environment. Mattress Firm reaffirms its commitment to equal employment opportunity, emphasizing a diverse and inclusive workplace where every individual is respected and valued.
If you are passionate about helping others achieve better sleep and want to work for a leading company with growth potential, apply now. Mattress Firm accepts applications through its Workday system until July 31, 2026. Join the team and turn your current job nightmare into a dream career as a Sleep Expert.
This job opening is for the position of Sleep Expert® at Mattress Firm. The Sleep Expert serves as a trusted authority on sleep products, assisting customers in finding their dream mattress and creating an excellent shopping experience. This role is not just a typical retail position; it offers the opportunity to achieve financial success through uncapped commissions and benefits like a 401(k) employer match. Sleep Experts are equipped with digital tools to execute Mattress Firm selling programs efficiently, supporting an omnichannel approach that integrates online and in-store sales seamlessly.
The Sleep Expert is instrumental in cultivating strong customer relationships by truly understanding their sleep needs and providing technical and product knowledge with confidence and enthusiasm. They drive individual sales performance and key performance indicators while embodying Mattress Firm's company values and supporting its initiatives. Sleep Experts maintain ongoing communication with customers post-purchase, managing follow-ups such as delivery reminders and addressing any concerns to ensure satisfaction.
Additionally, Sleep Experts stay informed on competitive sleep products and market trends, enabling them to differentiate Mattress Firm's offerings and leverage social media to enhance brand awareness and sales. This demanding role requires physical capability to lift, push, or pull over 50 pounds to handle mattresses and related products safely.
The position comes with an attractive salary range of $59,000 to $72,000 per year, depending on qualifications and experience. Eligible roles may also receive additional bonuses, fostering a rewarding work environment. Mattress Firm reaffirms its commitment to equal employment opportunity, emphasizing a diverse and inclusive workplace where every individual is respected and valued.
If you are passionate about helping others achieve better sleep and want to work for a leading company with growth potential, apply now. Mattress Firm accepts applications through its Workday system until July 31, 2026. Join the team and turn your current job nightmare into a dream career as a Sleep Expert.
Job Requirements
- Legal authorization to work in the United States without the need for sponsorship
- Proof of eligibility to work in the United States
- Ability to lift, push, or pull over 50 pounds
- Availability to work flexible hours including weekends
- Strong communication and interpersonal skills
- Basic computer literacy
- Previous experience in retail or sales is a plus
Job Qualifications
- High school diploma or equivalent
- Previous retail or sales experience preferred
- Strong interpersonal and communication skills
- Knowledge of sleep products and the ability to learn and teach product information
- Ability to work in a fast-paced retail environment
- Proficient with digital sales tools
- Commitment to excellent customer service
- Capability to lift and move heavy objects
Job Duties
- Create an environment where the customer is always at the center by cultivating strong relationships
- Provide technical and product knowledge information to customers and serve as subject matter expert
- Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives
- Maintain customer relationships during and after purchase by resolving customer issues and sending delivery reminders
- Maintain awareness of the competition, advertisements and services offered by competitors
- Leverage social media to positively impact brand awareness and increase sales
- Lift, push, or pull 50+ pounds
Job Location
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