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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $90,000.00 - $100,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
performance bonuses
Job Description
The General Manager role is integral to the successful operation of a retail store, with a primary focus on executing the store operations playbook to meet and exceed defined business objectives. This position is pivotal to the company’s success, influencing both revenue generation and market expansion. The General Manager ensures that market representation and customer relationship quality are maintained at the highest standards, adhering closely to company policies, processes, and procedures. This opportunity invites a motivated leader to take charge of all facets of store operations, including consumer sales, commercial sales, and service functions. With a hands-on supervisory approach, the... Show More
Job Requirements
- High school diploma or GED
- 2-3 years of experience in sales management
- Exceptional customer service skills
- Proficiency in Microsoft Office products
- Technical aptitude
- Ability to work independently with minimal supervision
- Strong computer skills
- Familiarity with SalesForce preferred
Job Qualifications
- High school diploma or GED
- 2-3 years of experience in sales management
- Exceptional customer service skills and experience
- Proficiency in Microsoft Office products
- Technical aptitude
- Ability to work independently with minimal supervision
- Strong computer skills
- Familiarity with SalesForce preferred
Job Duties
- Supervise all facets of the store's operations including consumer sales commercial sales and service operations
- Support the overall company objectives and ensure consistent messaging in alignment with Regional Sales and Service Managers to the store staff
- Provide store performance reports as required utilizing Key Performance Indicators as outlined in Rhythm
- Identify local market opportunities and utilize corporate support to enhance business through localized marketing efforts
- Collaborate with the HR Department to recruit and retain qualified candidates to meet the store's staffing requirements
- Effectively manage team performance and provide coaching and mentorship to enhance effectiveness in each role
- Uphold customer treatment standards characterized by courteous and professional conduct fostering complete customer satisfaction
- Promote a culture of training by participating in company training initiatives and fostering continuous learning
- Oversee and promote the sale of all company products and services across all company locations involving all personnel
- Manage incoming leads generated by the Business Development Center to meet show rate and solution rate goals
- Accurately forecast unit sales and gross profit levels
- Collaborate with the Regional Sales Manager to review the GM Scorecard and identify focus areas
- Manage and maintain vehicle inventory in collaboration with the Inventory team
- Partner with the Service Manager to oversee service operations including technician efficiency and overall billable hours
- Aim to achieve NPS results at or above the overall corporate average through our Solution Experience process
- Foster Employee Engagement by demonstrating leadership skills in support of our core values
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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