Sales Manager | Full-Time | Congressman Solomon P. Ortiz International Center
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $45,000.00 - $50,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
sick days
11 holidays
Job Description
Oak View Group (OVG) is a distinguished global leader in premium live entertainment infrastructure and services. Since its establishment in 2015, OVG has developed a unique platform that spans venue development and offers comprehensive end-to-end capabilities in venue management, hospitality, and sponsorship sales. The company proudly manages a collection of seven world-class venues and serves an impressive client roster that includes some of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. This broad and diverse footprint ensures that OVG remains at the forefront of innovation and excellence within the live entertainment industry.
The Sales Manager role at Oak View Group represents a vital function within the venue's operational and revenue-generating framework. This position is responsible for the overall booking of services within the venue, including room rentals and audio-visual support, while also creating unique and memorable dining experiences by actively selling and up-selling catered functions. This role involves working closely with clients and cross-functional internal teams such as banquets, culinary, beverage, and operations staff to ensure seamless coordination and execution of events tailored precisely to client expectations and specifications.
The Sales Manager will take a lead role in the development, implementation, and measurement of revenue objectives as outlined in the annual marketing plan for the venue. They will direct and manage all sales activities with the ultimate goal of meeting revenue objectives and achieving top-line financial forecasts. This includes nurturing existing business through forecasted group and local clients, as well as executing innovative strategies to develop and secure new business opportunities. A critical aspect of this role is hands-on management of events during service and food and beverage operations, ensuring that each event is executed flawlessly.
The position is offered as a full-time role with an annual salary range of $45,000 to $50,000 and is eligible for commissions based on performance. Oak View Group is committed to fostering a diverse and inclusive workplace culture, recognizing that collective differences strengthen innovation, service, and excellence. This role offers a unique chance to work at the crossroads of hospitality, live entertainment, and event management within a globally recognized organization.
The Sales Manager’s responsibilities extend beyond traditional sales; they will be directly involved in the strategic planning and execution of sales initiatives, managing key accounts, conducting venue tours, preparing contracts, and crafting detailed sales presentations. The role demands a proactive approach in identifying new business opportunities and maintaining strong relationships with event planners, venue partners, and vendors. The Sales Manager will also collaborate with culinary and marketing leadership to innovate menu offerings, define pricing structures, and ensure that the sales process reflects OVG’s commitment to quality, creativity, and client satisfaction.
Overall, this position is best suited for a dynamic and motivated sales professional who thrives in a fast-paced, client-focused environment and possesses the acumen to drive revenue growth in a competitive market. The Sales Manager’s efforts contribute significantly to the venue’s success and the broader mission of Oak View Group to revolutionize the live entertainment experience worldwide.
The Sales Manager role at Oak View Group represents a vital function within the venue's operational and revenue-generating framework. This position is responsible for the overall booking of services within the venue, including room rentals and audio-visual support, while also creating unique and memorable dining experiences by actively selling and up-selling catered functions. This role involves working closely with clients and cross-functional internal teams such as banquets, culinary, beverage, and operations staff to ensure seamless coordination and execution of events tailored precisely to client expectations and specifications.
The Sales Manager will take a lead role in the development, implementation, and measurement of revenue objectives as outlined in the annual marketing plan for the venue. They will direct and manage all sales activities with the ultimate goal of meeting revenue objectives and achieving top-line financial forecasts. This includes nurturing existing business through forecasted group and local clients, as well as executing innovative strategies to develop and secure new business opportunities. A critical aspect of this role is hands-on management of events during service and food and beverage operations, ensuring that each event is executed flawlessly.
The position is offered as a full-time role with an annual salary range of $45,000 to $50,000 and is eligible for commissions based on performance. Oak View Group is committed to fostering a diverse and inclusive workplace culture, recognizing that collective differences strengthen innovation, service, and excellence. This role offers a unique chance to work at the crossroads of hospitality, live entertainment, and event management within a globally recognized organization.
The Sales Manager’s responsibilities extend beyond traditional sales; they will be directly involved in the strategic planning and execution of sales initiatives, managing key accounts, conducting venue tours, preparing contracts, and crafting detailed sales presentations. The role demands a proactive approach in identifying new business opportunities and maintaining strong relationships with event planners, venue partners, and vendors. The Sales Manager will also collaborate with culinary and marketing leadership to innovate menu offerings, define pricing structures, and ensure that the sales process reflects OVG’s commitment to quality, creativity, and client satisfaction.
Overall, this position is best suited for a dynamic and motivated sales professional who thrives in a fast-paced, client-focused environment and possesses the acumen to drive revenue growth in a competitive market. The Sales Manager’s efforts contribute significantly to the venue’s success and the broader mission of Oak View Group to revolutionize the live entertainment experience worldwide.
Job Requirements
- High school diploma or equivalent
- minimum 6 months related hospitality industry experience and/or training
- 3-5+ years in a sales role with proven sales success
- proficiency in computer applications including Microsoft Office
- working knowledge of POS systems
- ability to work independently with minimal supervision
- strong verbal and written communication skills
- ability to maintain confidentiality and handle sensitive information
- availability to work flexible hours including weekends and evenings
- ability to travel for sales calls and events
- strong decision-making skills
- professional business etiquette
Job Qualifications
- High School diploma or equivalent (G.E.D.), plus a minimum of 6 months related hospitality industry experience and/or training
- 3-5+ years in a sales role, with verifiable sales success
- demonstrated proficiency and successful experience in catering sales generation, contract negotiation and pricing, event scheduling, training, catering, banquets, and menu development
- ability to work independently both on and off venue property with little supervision or oversight
- demonstrated proficiency in computer applications (Microsoft Office programs with an emphasis on creating Word documents, Excel spreadsheets, and email)
- working knowledge of POS systems
- ability to adhere to a high standard of business etiquette and professional verbal and written communication
- ability to consistently represent the company in a professional, positive, and knowledgeable manner
- ability to adhere to the highest standard of confidentiality and discretion
- demonstrated ability to produce detail-oriented, accurate work
- ability to work a varied schedule, which may include weekends and evenings, as required to ensure an outcome
- ability to travel to outside sales calls and/or events
- proven ability to make solid, appropriate, and independent decisions
Job Duties
- Responsible for the prospecting, selling, cultivating and maintaining of sales accounts
- coordinate all aspects of the sales solicitation process, including account lists, tracking, and calls
- assist with promotions and direct mail activities
- responsible for creation/implementation of new ideas/opportunities that drive revenue to the Ortiz International Center
- primary sales contact for all groups within assigned market(s)
- prepare event contracts, sales folders, sales kits, and correspondence to clients
- responsible for achieving established sales goals and objectives for venue usage by promoting the conference center to all potential clients
- conduct venue tours, answer client questions, and provide information on venue services, policies, and procedures
- enter and maintain complete and accurate information into the booking system
- help in creation and development of sales presentation materials
- maximize OVG's catering revenue through creative sales techniques and customer focus
- manage and participate in the development and implementation of goals, objectives, policies, and priorities of all sales programs and activities
- plan, direct, coordinate, and review the work plan for providing marketing, booking, and sales services
- prepare written proposals
- reevaluate potential business value of various events and clients
- initiate contractual arrangements
- conduct tours of the facility for potential clients
- meet with General Manager regularly to discuss sales operations
- responsible for all revenue generation opportunities
- develop and implement comprehensive sales strategies to achieve revenue targets and business growth
- identify and pursue new business opportunities in corporate, social, and special event markets
- analyze market trends and competitor activity to adapt and innovate sales approaches
- set clear performance goals and KPIs for the sales department
- provide ongoing coaching, feedback, and professional development for team members
- build and nurture strong relationships with key accounts, event planners, venue partners, and vendors
- oversee the sales process from inquiry through booking, ensuring client needs are met with professionalism and creativity
- create menu packages in collaboration with culinary leadership
- establish pricing guides based on competitive analysis of market rates
- define service levels according to a variety of event types and menu formats
- constantly refine design of catering presentation in collaboration with culinary and marketing leadership
- work closely with culinary, operations, and marketing teams to ensure alignment on client expectations and company goals
- support the development of marketing materials and campaigns to generate leads and brand awareness
- garner deeper industry relationships through memberships and networking event participation
- produce a weekly sales report
- manage new menu rollout to develop sales tools and train on menu proficiency
- communicate and promote OVG's culture and values
- provide hands-on leadership and direction to catering sales staff
- contribute to the efficient operation of the assigned unit by partnering with operations in providing support, information, insight, analysis, and recommendations in matters pertaining to guest service, menu development, creative event planning, revenue generation, and other functions pertaining to catering sales
- participate in special projects related to the development and implementation of organizational, HR, and general business strategies
- perform other duties and responsibilities as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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