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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $43,600.00 - $93,400.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
performance bonuses
Job Description
Metropolitan Hotel, LLC is a distinguished hospitality establishment known for delivering exceptional guest experiences through its dedication to superior service and operational excellence. This hotel prides itself on offering a blend of comfort, luxury, and efficiency to both leisure and business travelers. Located in a vibrant and accessible area, the Metropolitan Hotel caters to a diverse clientele, ranging from individual tourists to large corporate groups, providing tailored services that satisfy various customer expectations. The hotel promotes a culture of professionalism, innovation, and teamwork, which supports its status as a leader in the competitive hospitality industry. Committed to growth and continuous... Show More
Job Requirements
- 2-year degree from an accredited university
- two years' experience in sales and marketing or related field
- knowledge of guest room forecasting and attrition
- strong customer development and relationship management skills
- knowledge of group, extended stay and transient business
- understanding of revenue management functions
- strong strategic planning skills
- excellent communication abilities
- proven negotiation skills
- ability to work independently and take initiative
- strong problem-solving and decision-making skills
- ability to build and maintain business relationships
- proficiency in sales tools and software
Job Qualifications
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- two years' experience in sales and marketing or related professional area
- knowledge of guest room forecasting and attrition
- knowledge of need time strategy as developed by Revenue Management
- strong customer development and relationship management skills
- knowledge of group, extended stay and transient business
- understands revenue management functions and account profitability
- strategic planning skills
- ability to creatively execute and drive results
- can originate and invent new ways to create a unique guest experience and maximize revenue
- ability to take constructive action without relying on directions from others
- ability to network and build relationships to grow the business
- ability to exercise flexibility rather than rigid adherence to procedures in order to accomplish goals
- effective decision-making skills and judgment skills
- strong problem-solving skills
- encourages new innovative solutions when appropriate
- ability to influence others
- ability to develop and maintain relationships e.g., associates, customers, vendors
- strong presentation and platform skills
- strong negotiation skills and organizational skills
- strong communication skills (verbal, listening, writing)
- strong customer and associate relation skills
- knowledge of overall hotel operations as they affect department
Job Duties
- Responds to incoming group/catering opportunities for the hotel
- proactively identifies, qualifies and solicits new group/catering business to achieve personal and hotel revenue goals
- understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them
- closes the best opportunities for the hotel based on market conditions and hotel needs
- uses negotiating skills and creative selling abilities to close on business and negotiate contracts
- builds and strengthens relationships with existing and new customers to enable future bookings
- effectively develops relationships within community to strengthen and expand customer base for group/catering sales opportunities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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