Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $36.06 - $51.44
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
bonus eligibility
Training and Development
Employee Discounts
Job Description
Marriott International is a globally recognized hospitality company known for its commitment to exceptional service and innovative guest experiences. Located in the vibrant city of San Francisco, California, Marriott offers guests premium services in a diverse portfolio of hotel brands, including the luxurious JW Marriott. JW Marriott is part of Marriott International's luxury portfolio, encompassing over 100 properties situated in key gateway cities and unique resort destinations worldwide. The brand prioritizes putting associates first, fostering an environment that promotes personal growth, confidence, and genuine connection among team members. It is well-known for providing extensive training, development opportunities, and a supportive work culture focused on holistic well-being. The JW Marriott brand prides itself on delivering exceptional hospitality that honors the legacy of its founder, J. Willard Marriott.
This specific opportunity is for an Event Technology Sales Manager at the Marriott property located at 780 Mission Street, San Francisco. This full-time, management-level position is focused on selling hotel internet services and digital signage/branding solutions to group clients, including convention groups, affiliates, and exhibitors. The role also includes coordinating audio-visual presentations at events, collaborating closely with Sales, Convention Managers, and Event Managers to develop and manage convention events within the property.
The Event Technology Sales Manager plays a critical role in ensuring the highest level of service during events by adhering to Standard Operating Procedures and continually striving to enhance guest satisfaction. The position requires active participation in event technology operational reviews and involvement in departmental budgeting and financial management processes. Candidates will be responsible for generating proposals, writing contracts, handling customer correspondence, and ensuring accurate billing for event technology products and services.
This role demands a strong focus on maximizing revenue from event technology sales while emphasizing exceptional customer service. The successful candidate will work to maintain strong, effective relationships with guests, clients, suppliers, staging companies, and audio-visual consultants, serving as a liaison between Event Technology and other property departments. The position offers a competitive pay range of $36.06 to $51.44 per hour and is bonus eligible, reflecting the importance of performance in driving business growth and guest loyalty.
At Marriott, diversity, equity, and inclusion are core to the company's values, creating an environment welcoming to all employees regardless of background. Marriott actively fosters an inclusive workplace where unique cultures, talents, and experiences are celebrated. The company also adheres to fair hiring practices in compliance with all applicable laws. This role at JW Marriott offers candidates a chance to join a prestigious global hospitality brand where they can grow professionally while delivering 'Wonderful Hospitality. Always.'
This specific opportunity is for an Event Technology Sales Manager at the Marriott property located at 780 Mission Street, San Francisco. This full-time, management-level position is focused on selling hotel internet services and digital signage/branding solutions to group clients, including convention groups, affiliates, and exhibitors. The role also includes coordinating audio-visual presentations at events, collaborating closely with Sales, Convention Managers, and Event Managers to develop and manage convention events within the property.
The Event Technology Sales Manager plays a critical role in ensuring the highest level of service during events by adhering to Standard Operating Procedures and continually striving to enhance guest satisfaction. The position requires active participation in event technology operational reviews and involvement in departmental budgeting and financial management processes. Candidates will be responsible for generating proposals, writing contracts, handling customer correspondence, and ensuring accurate billing for event technology products and services.
This role demands a strong focus on maximizing revenue from event technology sales while emphasizing exceptional customer service. The successful candidate will work to maintain strong, effective relationships with guests, clients, suppliers, staging companies, and audio-visual consultants, serving as a liaison between Event Technology and other property departments. The position offers a competitive pay range of $36.06 to $51.44 per hour and is bonus eligible, reflecting the importance of performance in driving business growth and guest loyalty.
At Marriott, diversity, equity, and inclusion are core to the company's values, creating an environment welcoming to all employees regardless of background. Marriott actively fosters an inclusive workplace where unique cultures, talents, and experiences are celebrated. The company also adheres to fair hiring practices in compliance with all applicable laws. This role at JW Marriott offers candidates a chance to join a prestigious global hospitality brand where they can grow professionally while delivering 'Wonderful Hospitality. Always.'
Job Requirements
- High school diploma or GED
- two years of related experience in sales and marketing, guest services, or front desk
- or two-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related field
- strong interpersonal and communication skills
- familiarity with event technology products and services
- ability to adhere to company policies and procedures
- competency in managing budgets and billing
- customer-focused mindset
- eligibility to work full time in San Francisco
- willingness to collaborate within cross-functional teams
Job Qualifications
- High school diploma or GED
- minimum two years of experience in sales, marketing, guest services, front desk, or related professional area
- or two-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
- strong communication and interpersonal skills
- proficiency in customer service standards and brand standards
- ability to collaborate effectively with internal teams and external clients
- experience in budget management and sales reporting
- aptitude for building and maintaining business relationships
- capability to handle customer feedback and resolve issues
Job Duties
- Selling hotel internet and digital signage to group clients
- coordinating audio-visual presentations for convention groups, affiliates, and exhibitors
- collaborating with Sales, Convention Managers, and Event Managers to develop and coordinate convention events
- executing sales and event activities according to standard operating procedures
- generating proposals and writing contracts
- managing customer correspondence
- ensuring accurate billing for event technology products and services
- participating in annual operational reviews
- managing budgets and financial reports
- maximizing revenue through sales efforts
- providing exceptional customer service before, during, and after events
- handling guest problems and complaints
- maintaining strong relationships with clients and suppliers
- acting as liaison between Event Technology and other departments
- emphasizing continuous improvement of guest satisfaction
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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