Sales Manager II (Japanese-Speaking)

Hilton Grand Vacations (HGV) is a premier vacation ownership company committed to delivering exceptional vacation experiences to its Owners and Guests worldwide. With a reputation built over 30 years, HGV has earned recognition as one of Newsweek's "America's Greatest Workplaces for Parents & Families" and has been awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits. Known for its remarkable team members across resorts, call centers, and corporate offices, HGV is dedicated to providing a supportive, inclusive, and dynamic work environment that values diversity and offers outstanding career growth opportunities. This commitment makes HGV not only a leading employer in the vacation ownership industry but also a company that genuinely cares about the well-being and professional development of its team members.

The Sales Manager II (Japanese-Speaking) role at Hilton Grand Vacations is a critical leadership position responsible for maximizing sales efficiency while maintaining or exceeding the targeted Volume Per Guest. This position involves supervising both the In House and Action Line sales teams through effective coaching, modeling, and reinforcement of sales and customer service best practices. Acting as a primary point of contact for resolving complex customer service issues, the Sales Manager II ensures speedy and experienced resolution to maintain exceptional guest satisfaction. With a competitive base annual salary of $90,000 plus bonuses governed by an established compensation plan, this full-time role offers an outstanding earnings package supported by health care options that start from the first day of employment. Other benefits include paid time off, retirement savings plans with company match, stock purchase options, discount travel programs, and more. The position requires fluency in Japanese and proficiency in English, emphasizing its importance in catering to a diverse guest population. The role also demands a proactive approach in challenging traditional sales methods, seeking innovative solutions for enhancing business results and customer experiences. Responsibilities encompass supporting senior sales management, managing the floor, driving sales results, conducting motivating team meetings, and ensuring adherence to company policies. The ideal candidate will possess strong leadership skills, the ability to foster a positive work environment, and a deep understanding of vacation ownership products. Joining Hilton Grand Vacations means becoming part of a dedicated team passionate about making every vacation memorable, supported by a culture that values diversity, equality, and team member development.