Sales Manager - Home2 Suites St Joseph

St. Joseph, MO, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $43,500.00 - $93,300.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

flexible scheduling

Job Description

This vacancy is for a Sales Manager position at a reputable hotel focused on maximizing room sales and revenue. As a sales-driven role within the hospitality industry, the Sales Manager plays a critical part in driving business through proactive and aggressive sales efforts, aligned closely with hotel operations to optimize occupancy and rates. This full-time role is ideal for a professional passionate about the hotel and hospitality sector, skilled in client engagement and fluent in the sales cycle from lead generation to confirmation.

The hotel employs a team-oriented culture that emphasizes guest satisfaction, courteous and professional interactions, and a customer-first approach throughout the sales process. The Sales Manager works closely with the Director of Sales to develop and implement marketing strategies and ensure that every proposal and booking meets the needs of both clients and the establishment. Effective communication and detailed documentation are paramount, as the role requires managing contracts, client requirements, and coordination with catering and banquet teams to support successful events and stays.

This position demands a dedicated commitment to spending at least 80 percent of work time actively soliciting new business through outside sales visits, phone and direct mail follow-ups, and client appointments. The successful candidate must display strong business communication skills and demonstrate the ability to sell the hotel’s services and accommodations professionally, tactfully, and with a high level of courtesy. They must excel in a dynamic and sometimes high-pressure environment, maintaining focus on multitasking and meeting deadlines despite frequent interruptions.

Additionally, the role involves preparing weekly sales reports and itineraries for the Director of Sales, reinforcing the importance of administrative accuracy combined with a strategic sales mindset. A collaborative attitude is expected to contribute positively to the team environment and uphold the hotel’s service culture. The Sales Manager must be adaptable to varying schedules, including nights, weekends, and holidays, reflecting the hotel’s business needs.

Physical requirements for the role include the ability to sit, stand, and walk for extended periods, with occasional lifting of up to 10 pounds to handle office equipment and materials. Proficiency with office technology, including Microsoft Office Suite and multi-line phone systems, is essential for conducting daily tasks efficiently. The role may also involve periodic travel to meet clients and attend events, supporting a vibrant business development strategy.

The hotel offers a stimulating environment for individuals who thrive in sales and hospitality, seek to build strong client relationships, and are dedicated to contributing to guests' memorable experiences. A career as a Sales Manager here not only fosters professional growth through exposure to varied sales and marketing activities but also involves being part of a supportive team committed to excellence in the hospitality industry.

Job Requirements

Education in business, sales, marketing or hospitality preferred
Previous sales experience in hotel, hospitality or related fields preferred
Ability to work flexible schedules including nights, weekends and holidays
Some travel is required
Regular attendance according to established guidelines
Strong communication skills, both written and verbal
Ability to handle multiple tasks and high-pressure situations
Must be able to sit, stand, and walk for extended periods
Ability to lift up to 10 pounds
Proficiency with office equipment and Microsoft Suite
Ability to work effectively in a team environment

Job Qualifications

Strong business communication and presentation skills, both verbal and written
Ability to work in a high demand, sometimes high pressure environment
High work ethic and self-initiative
Strong computer skills in Microsoft Suite
Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
Ability to participate in, and at times lead departmental and/or hotel team meetings
Basic computational ability
Focus and maintain attention to multiple tasks, and complete work assignments on time despite frequent interruptions

Job Duties

Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, individual letter and direct mail
Assist the Director of Sales in the preparation of the annual marketing plan, including the action plans covering assigned market segments
Send proposals on all leads which fit the profile of the property and actively follow through to convert from proposal to definite status
Clearly outline on booking sheets client's room block requirements, suite requirements, meeting and banquet space requirement so the accurate facilities may be reserved
Obtain, document and route all necessary information on definite groups, including billing information, credit application, rooming list and VIP arrangements
Responsible for maintaining a sales quota as assigned by DOS
Maintain total and complete sensitivity to customer satisfaction and guests' needs
Responsible for preparing and providing the DOS with weekly sales call reports and weekly itineraries of planned sales calls to potential customers
Work in a cooperative and friendly manner with fellow associates
Practice a culture of guest service in all you do
promote courtesy, good will and a positive attitude in each and every encounter