Sales Manager Hilton Daytona Beach Oceanfront

Palm Coast, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $43,200.00 - $92,600.00

Work Schedule

Standard Hours

Benefits

Medical

Dental

Vision

short-term disability

long-term disability

Life insurance

401(k)

Paid Time Off

Complimentary rooms

Discounted rooms

travel benefits

Job Description

Hilton Daytona Beach Oceanfront Resort is a premier resort destination located along the stunning coastlines of Daytona Beach, Florida. This resort offers a blend of luxury, comfort, and vibrant experiences, attracting visitors from around the globe. Known for its elegant accommodations, extensive amenities, and exceptional customer service, Hilton Daytona Beach Oceanfront Resort stands out as a leader in the hospitality industry. It caters to both leisure and business travelers, providing a welcoming environment suited for family vacations, corporate events, weddings, and more. The resort emphasizes creating memorable experiences, making it an ideal workplace for those passionate about hospitality and guest satisfaction.

The position available at Hilton Daytona Beach Oceanfront Resort is for a Sales Manager, who will report directly to the Resort Director of Sales. This role is perfect for a dynamic and natural salesperson who thrives on creating strong client relationships through excellent communication and top-notch service. The Sales Manager will play a crucial part in driving the resort's sales objectives, focusing on group and corporate business sales opportunities. The candidate will be responsible for soliciting new business, maintaining existing accounts, and ensuring customer satisfaction aligns with Hilton's high standards. The Sales Manager also collaborates closely with other departments such as Catering and Front Office to ensure contracts are fulfilled seamlessly.

This role requires a proactive individual with excellent verbal and written communication skills, strong problem-solving abilities, and a reliable, organized approach to work. The ideal candidate should be able to remain calm and courteous under pressure while focusing on meeting guest needs. It is expected that the candidate will consistently offer professional, friendly, and engaging service to both internal teams and external clients. A background in hospitality sales, combined with educational qualifications related to Business Administration, Marketing, Hotel, or Restaurant Management, is highly preferred. The Hilton Daytona Beach Oceanfront Resort offers competitive employment terms and a nurturing work environment where motivated professionals can grow their careers in hospitality sales and management.

Job Requirements

High school diploma or GED
2-year or 4-year degree from an accredited university in Business Administration, Marketing, Hotel, and Restaurant Management, or related major preferred
2-year experience in the hospitality industry preferred
Excellent communication skills both written and verbal
Strong interpersonal and problem-solving abilities
Highly responsible, reliable, and organized
Ability to focus attention on guest needs, remaining calm and courteous at all times
Consistently offer professional, friendly, and engaging service

Job Qualifications

High school diploma or GED
2-year or 4-year degree from an accredited university in Business Administration, Marketing, Hotel, and Restaurant Management, or a related major is preferred
2-year experience in the hospitality industry preferred
Excellent communication skills, both written and verbal
Strong interpersonal and problem-solving abilities
Highly responsible and reliable and organized
Ability to focus attention on guest needs, remaining calm and courteous at all times
Consistently offer professional, friendly, and engaging service.

Job Duties

Ensure prompt and courteous service is extended to both internal and external customers
Ensure the achievement of sales objectives on a monthly, quarterly, and yearly basis
Solicit group business through action plan preparation and execution
Maintain accounts, contact, activity, and business details within the appropriate software applications
Work closely with Catering and Front Office to ensure all details of the contract were signed and delivered
Prepare weekly, monthly, quarterly, and annual reports, as required
Balance operational, administrative, and Colleague needs
Follow corporate as well as departmental policies and procedures
Follow all safety policies
Establish parameters, and quotes, and negotiate prices, confirmed by a written contract
Participate in tradeshows, conventions, and promotional events within the hotel and trade-related organizations
Solicit, confirm, and coordinate Special Corporate and Group Sales
Handle customer inquiries and lead requests for groups
Work with customers to align customer preferences with brand needs and actively up-sell each business opportunity to maximize revenues and drive customer loyalty
Other duties as assigned.