Sales Manager

Pacific Hospitality Group is a distinguished owner-operator hospitality company renowned for its family-focused values and long-term holding strategy. The company is committed to enriching people’s lives by delivering memorable experiences, giving back to the communities it serves, and honoring God through every business practice. With a strategic vision centered on sustainable growth and value creation, Pacific Hospitality Group cultivates an environment where both investors and team members benefit through principled entrepreneurship and customer-focused service. Their guiding principles—integrity, compliance, value creation, knowledge, humility, respect, and fulfillment—form the foundation of their operational philosophy and corporate culture.

As a hospitality group managing premier properties including Hotel Viata and the PHG Collection, Pacific Hospitality Group prides itself on blending exceptional service standards with a commitment to community involvement. Their owner/operator approach allows them to maintain a hands-on connection with their properties and guests, fostering a dynamic and rewarding environment for team members. The company values innovation while remaining deeply rooted in ethical and respectful business conduct, promoting longevity and consistent growth in all areas of the business.

The Sales Manager position at Pacific Hospitality Group presents an exciting opportunity for a results-driven professional to contribute directly to the company’s revenue objectives by implementing a strategic account management approach. The role is pivotal in achieving and exceeding sales targets through comprehensive account penetration within designated business market segments. This position requires a talented individual to maximize hotel profitability by developing new client relationships and nurturing existing ones, with an emphasis on cross-selling opportunities across transient, group, and catering sales segments for Hotel Viata and the broader PHG Collection.

The Sales Manager is tasked with active prospecting, leveraging network channels, and research to identify and capitalize on new business opportunities. They will engage with corporate, association, government, consortia, and wholesale accounts to expand the hotel’s client base and revenue streams. The role is designed for an individual who thrives in a fast-paced, high-volume environment, maintaining a keen understanding of market trends and customer needs.

Moreover, the Sales Manager is expected to play an active role in industry organizations, attend trade shows, participate in sales blitzes, and conduct presentations to prospective clients, thereby enhancing the hotel’s profile and expanding its market reach. Building and maintaining long-term client relationships through consistent communication and excellent customer service is key to sustaining revenue growth.

The successful candidate will handle a variety of responsibilities including responding to RFPs, preparing proposals, maintaining client data in computer systems, and conducting business reviews. They will also participate in local community activities and familiarization trips to enrich the hotel’s business development initiatives.

This role requires a blend of strong sales acumen, exceptional communication skills, and a professional demeanor. The Sales Manager must also demonstrate the ability to problem-solve, handle confidential information with discretion, and adapt to the cyclical nature of the hospitality industry with flexible scheduling, including holidays and weekends. Proficiency with hospitality management systems such as Opera, Infor, and other related software is preferred.

Pacific Hospitality Group is proud to uphold an equal employment opportunity policy that embraces diversity and prohibits discrimination across all aspects of employment. This commitment ensures a welcoming, inclusive, and supportive workplace for all team members. This role is based on-site and may require some travel to industry events and sales missions, offering a dynamic and engaging career path for a motivated sales professional.