Job Overview
Compensation
Salary
Range $45,000.00 - $60,000.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts
performance bonuses
Job Description
Our company is a leading hotel development firm focused on expanding premier hospitality experiences throughout Virginia. With a strategic emphasis on the Richmond area, our organization is dedicated to excellence, innovation, and exceeding expectations in the hotel development and management sector. We proudly operate multiple properties affiliated with global hospitality giants such as Marriott, Hilton, and IHG, positioning us as a dominant force in the Virginia hotel market. Our commitment is to deliver superior guest experiences through the talents of our associates, backed by strong values, comprehensive training, and robust growth opportunities, ensuring not only guest satisfaction but also maximizing the value of our investors' and owners' assets.
The Sales Manager role is a vital component of our area cluster sales team, responsible for overseeing group sales and meeting room facilities for three hotels simultaneously. This position requires prior hotel experience due to the complexities and coordination needed across multiple properties. The position plays a critical role in driving revenue generation through targeted sales activities, fostering client relationships, and managing administrative support for the sales department. As a Sales Manager, you will independently execute sales plans, solicit new business, maintain client accounts, and respond to inquiries to facilitate group bookings and event management.
Beyond sales responsibilities, this role encompasses guest service excellence, technical knowledge of hotel operations, market research, business planning, and maintaining community relations to enhance partnership opportunities. You will work closely with the sales team and other hotel departments to ensure seamless coordination and delivery of hotel services, with a focus on achieving sales goals, managing group blocks, and contributing actively to revenue management discussions. Proficiency in various hotel systems, sales reporting, and market analysis tools is essential for success in this position. This dynamic environment demands strong multitasking abilities, excellent communication, problem-solving skills, and a customer-focused approach to effectively manage business development and client engagement across the multiple hotel properties within the Richmond cluster.
The Sales Manager role is a vital component of our area cluster sales team, responsible for overseeing group sales and meeting room facilities for three hotels simultaneously. This position requires prior hotel experience due to the complexities and coordination needed across multiple properties. The position plays a critical role in driving revenue generation through targeted sales activities, fostering client relationships, and managing administrative support for the sales department. As a Sales Manager, you will independently execute sales plans, solicit new business, maintain client accounts, and respond to inquiries to facilitate group bookings and event management.
Beyond sales responsibilities, this role encompasses guest service excellence, technical knowledge of hotel operations, market research, business planning, and maintaining community relations to enhance partnership opportunities. You will work closely with the sales team and other hotel departments to ensure seamless coordination and delivery of hotel services, with a focus on achieving sales goals, managing group blocks, and contributing actively to revenue management discussions. Proficiency in various hotel systems, sales reporting, and market analysis tools is essential for success in this position. This dynamic environment demands strong multitasking abilities, excellent communication, problem-solving skills, and a customer-focused approach to effectively manage business development and client engagement across the multiple hotel properties within the Richmond cluster.
Job Requirements
- Prior sales or marketing experience is strongly preferred
- Prior hospitality experience is preferred
- Familiarity with hotel computer systems, analytical tools, and spreadsheet programs is preferred
- Prior event, meeting, or conference experience is a plus
- Ability to plan, organize, and lead activities
- Strong initiative and work ethic
- Strong multitasking and organizational skills
- Punctuality, reliability, and regular attendance mandatory
- Strong attention to detail
- Customer-service oriented
- Ability to work in a fast-paced environment
- Excellent verbal and written communication skills
- Excellent interpersonal and relationship building skills
- Excellent time, problem solving, and project management skills
- Desire to learn and develop new skills
Job Qualifications
- Prior sales or marketing experience
- Prior hospitality experience
- Experience with hotel computer systems and analytical tools
- Prior event, meeting, or conference experience
- Ability to plan, organize, and lead activities
- Strong initiative and work ethic
- Exceptional multitasking and organizational skills
- Excellent verbal and written communication skills
- Strong interpersonal and relationship building skills
- Excellent time management, problem-solving, and project management skills
- Customer service orientation
- Ability to work in fast-paced environments
- Desire to learn and develop new skills
Job Duties
- Project a professional image of the hotel
- Maintain friendly, personable style with guests and anticipate customer needs
- Respond promptly and effectively to guest concerns
- Maintain professionalism in written correspondence and telephone etiquette
- Conduct direct selling activities to meet sales goals
- Qualify prospects and present features and benefits to match needs
- Manage relationships with top accounts and handle new business solicitations
- Prepare sales contracts and proposals
- Maintain accurate sales files and production reports
- Participate in hotel revenue management meetings
- Conduct market research and competition analysis
- Maintain communication with competitive hotels and local organizations
- Coordinate with other departments to promote guest service
- Attend and participate in weekly staff meetings
- Develop and implement monthly sales action plans
Job Criteria
Experience
No experience required
Job Location
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