Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Professional Development
Paid holidays
Job Description
Ulta Beauty is the largest North American beauty retailer and a premier beauty destination known for its extensive range of cosmetics, fragrance, skin care products, hair care products, and salon services. With an impressive selection of more than 25,000 products from around 500 established and emerging beauty brands, Ulta Beauty serves a diverse customer base offering something for every beauty enthusiast. The company also offers its own private label, further enriching the product assortment available both in stores and online. Ulta Beauty's unique retail experience is enhanced by full-service salons featured in each of its stores, providing hair, skin, brow, and makeup services to complement the broad product range.
The culture at Ulta Beauty is vibrant and inspiring, emphasizing energy, passion, and excitement within a welcoming environment where the joy of discovery and uncommon artistry come together to create exhilarating buying experiences. The company is committed to a broader vision that prioritizes inclusivity, diversity, and growth opportunities for its employees, making it an attractive employer for beauty professionals seeking a meaningful career in retail. Ulta Beauty fosters a workplace where individual voices are valued, contributions are recognized, and professional development is encouraged through ongoing education and training.
The Sales Manager role at Ulta Beauty is pivotal in leading the retail team to excel in sales performance and delivering exceptional customer experiences. This position requires a leader who can inspire and guide a team composed of Beauty Advisors, Prestige Beauty Advisors, and Lead Cashiers, all while managing various aspects of retail operations including sales, service, and standard operational processes. The Sales Manager plays a crucial role in upholding the mission, vision, and values of Ulta Beauty, ensuring consistent achievement of top-line sales growth and maintaining high standards for guest satisfaction as evidenced by the Net Promoter Score (NPS).
This leader is responsible for driving business results through a focus on performance, people, and process. Performance management includes promoting accountability to meet sales and service goals, optimizing store scheduling and payroll budgets, planning exceptional in-store events, and actively engaging in product demonstrations and guest consultations. The Sales Manager must remain informed about industry trends and product knowledge to better serve guests and elevate the shopping experience.
In terms of people management, the Sales Manager is charged with attracting, hiring, and retaining a diverse and talented team. Building an inclusive work environment that fosters growth and engagement is a key priority, alongside providing tailored coaching, training, and development opportunities for team members. This role demands strong leadership skills to motivate, influence, and develop associates to perform at their best, while facilitating open communication and collaboration throughout the store.
Finally, the Sales Manager must ensure compliance with Ulta Beauty's policies, procedures, and safety standards. This includes managing store operations effectively by utilizing company tools and resources for scheduling, task management, inventory control, loss prevention, and performance reporting. They help drive continuous improvements by adopting new initiatives and technology and ensuring operational excellence across all store activities.
Overall, the Sales Manager position at Ulta Beauty offers an exciting opportunity for passionate beauty industry professionals to contribute to a successful retail environment that celebrates beauty in all its forms while growing their own career in a supportive and thriving company.
The culture at Ulta Beauty is vibrant and inspiring, emphasizing energy, passion, and excitement within a welcoming environment where the joy of discovery and uncommon artistry come together to create exhilarating buying experiences. The company is committed to a broader vision that prioritizes inclusivity, diversity, and growth opportunities for its employees, making it an attractive employer for beauty professionals seeking a meaningful career in retail. Ulta Beauty fosters a workplace where individual voices are valued, contributions are recognized, and professional development is encouraged through ongoing education and training.
The Sales Manager role at Ulta Beauty is pivotal in leading the retail team to excel in sales performance and delivering exceptional customer experiences. This position requires a leader who can inspire and guide a team composed of Beauty Advisors, Prestige Beauty Advisors, and Lead Cashiers, all while managing various aspects of retail operations including sales, service, and standard operational processes. The Sales Manager plays a crucial role in upholding the mission, vision, and values of Ulta Beauty, ensuring consistent achievement of top-line sales growth and maintaining high standards for guest satisfaction as evidenced by the Net Promoter Score (NPS).
This leader is responsible for driving business results through a focus on performance, people, and process. Performance management includes promoting accountability to meet sales and service goals, optimizing store scheduling and payroll budgets, planning exceptional in-store events, and actively engaging in product demonstrations and guest consultations. The Sales Manager must remain informed about industry trends and product knowledge to better serve guests and elevate the shopping experience.
In terms of people management, the Sales Manager is charged with attracting, hiring, and retaining a diverse and talented team. Building an inclusive work environment that fosters growth and engagement is a key priority, alongside providing tailored coaching, training, and development opportunities for team members. This role demands strong leadership skills to motivate, influence, and develop associates to perform at their best, while facilitating open communication and collaboration throughout the store.
Finally, the Sales Manager must ensure compliance with Ulta Beauty's policies, procedures, and safety standards. This includes managing store operations effectively by utilizing company tools and resources for scheduling, task management, inventory control, loss prevention, and performance reporting. They help drive continuous improvements by adopting new initiatives and technology and ensuring operational excellence across all store activities.
Overall, the Sales Manager position at Ulta Beauty offers an exciting opportunity for passionate beauty industry professionals to contribute to a successful retail environment that celebrates beauty in all its forms while growing their own career in a supportive and thriving company.
Job Requirements
- Work a flexible full-time schedule including days, evenings, weekends, and holidays
- Attend corporate business meetings and conferences
- Maintain prompt and regular attendance
- Be knowledgeable of and ensure compliance with company policies
- Meet physical requirements including continuous mobility, frequent bending, twisting, and lifting up to 25 lbs.
- Ability to engage in interactive process for reasonable accommodations if needed
Job Qualifications
- Bachelor's degree preferred
- 2-3 plus years of fast-paced retail management or relevant experience
- Proven success in financial management including sales, payroll, and expense control
- Expertise in retail management including inventory, merchandising, and service culture
- Experience leading, developing, and motivating teams
- Proficient with Point of Sale systems, Microsoft Office, and Apple devices
- Excellent written and verbal communication skills
- Strong collaboration and interpersonal abilities
- Exceptional organizational skills to manage multiple tasks
- Ability to remain flexible and use good judgment under pressure
Job Duties
- Promote a culture of accountability to meet or exceed retail and service sales goals
- Drive company profitability by identifying underperforming metrics and developing strategies
- Leverage store forecast and payroll budgets to support scheduling needs
- Plan and execute in-store events that enhance guest experience and drive sales
- Review, analyze, and react to financial and operational reports
- Perform makeup applications, skincare analysis, and product demos with guests
- Attract, hire, and retain a diverse team of top talent
- Build a highly engaged team promoting collaboration and open communication
- Create an inclusive environment that fosters associate growth and engagement
- Support professional development through training, coaching, performance reviews, and succession planning
- Model a culture of teamwork and guest service excellence
- Ensure compliance with policies, procedures, and safety standards
- Use scheduling and task management tools to optimize store operations
- Protect company assets by enforcing store standards and loss prevention
- Execute inventory control processes including theft reporting
- Communicate regularly with field leadership about business trends and operational challenges
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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