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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $40,800.00 - $87,400.00
Work Schedule
Rotating Shifts
Flexible
Day Shifts
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Retirement Plan
Professional Development
Employee Discounts
flexible scheduling
Job Description
Wilderness Ridge is a distinguished private club known for delivering exceptional hospitality and memorable social and dining experiences to its members and guests. With a commitment to excellence, professionalism, and a warm, welcoming atmosphere, Wilderness Ridge offers a diverse range of services including fine dining, recreational activities, and social events that foster community and camaraderie among its members. Established with a vision to be the premier private club, Wilderness Ridge combines tradition with innovative approaches to serve its clientele in the most effective and enjoyable ways possible. The club prides itself on its dedicated team of professionals who embody the... Show More
Job Requirements
- High school diploma or GED
- One year of related experience and/or training
- Two years of experience in catering operations
- Extensive knowledge of the private club industry's food and beverage operations
- Strong written, verbal, and interpersonal communication skills
- Ability to analyze and solve problems
- Efficiently handle multiple duties under pressure with minimal supervision
- Work flexible hours as required, including nights, weekends, and holidays
- Positive attitude, professional manner, and appearance in all situations
- Ability to establish and maintain effective relationships with supervisory/administrative staff, employees, guests, and the general public.
Job Qualifications
- High school diploma or GED
- One year of related experience and/or training
- Two years of experience in catering operations
- Extensive knowledge of the private club industry's food and beverage operations
- Strong written, verbal, and interpersonal communication skills
- Ability to analyze and solve problems
- Efficiently handle multiple duties under pressure with minimal supervision
- Work flexible hours as required, including nights, weekends, and holidays
- Positive attitude, professional manner, and appearance in all situations
- Ability to establish and maintain effective relationships with supervisory/administrative staff, employees, guests, and the general public.
Job Duties
- Assists clients in arranging social events by obtaining pertinent details needed for planning
- Works with the Executive Chef to determine selling prices, menus, and other details for social events
- Oversees the development of contracts and ensures that pre-planned banquet menu offerings are current and reflect guest interests
- Coordinates event planning with Operations, ensuring seamless execution
- Transmits necessary information regarding event details such as printing menus, procuring decorations, entertainment, and other special requests
- Inspects final event setups and may be present to oversee guest arrival and service
- Provides hands-on service and orchestrates events when necessary
- Works closely with marketing on collateral materials to promote and sell social events
- Manages client concerns, ensuring satisfaction and resolving any issues promptly
- Maintains past and potential client files and schedules follow-up calls or visits to assess the ongoing needs of prospective clients for social event services
- Responsible for completing Banquet Event Orders (BEOs) for each event, ensuring all details are communicated for smooth execution
- Attends BEO meetings weekly to review upcoming events and coordinate details with staff
- Communicates any changes made to BEOs to management promptly to ensure all departments are aligned
- Evaluates past functions to identify opportunities for improvement and enhance future event quality
- Collaborates with other department managers to plan food and beverage aspects of special events organized by club staff
- Ensures the JONAS Calendar is accurate and updated with all scheduled social events
- Manages event contracts along with collecting deposits and payment information
- Assumes responsibility as manager-on-duty when necessary
- Participates in professional development opportunities to stay updated on industry trends and best practices
- Consistently demonstrate the Wilderness Ridge Core Values by working stronger together with team members, maintaining a can do/will do attitude, delivering exceptional every time service, and fostering a no drama work environment
- Embrace our true service commitment by taking ownership of your attitude, recognizing that every detail matters to the customer, collaborating as a team, prioritizing customer happiness, and providing genuine, helpful, and friendly service in every interaction
- Present a polished and professional image by following the business casual dress code and always dressing appropriately for client meetings and events, reflecting the exceptional every time standard and upholding the professional reputation of Wilderness Ridge
- Performs other duties as assigned by management.
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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