Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
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Benefits

competitive compensation
Health Insurance
Dental Insurance
Vision Insurance
retirement plans
Career growth opportunities
inclusive work environment

Job Description

Hilton Grand Vacations is a leader in the vacation ownership industry, renowned for its commitment to innovation, quality, and continuous growth. As part of the wider Hilton brand family, this organization stands out for its dedication to providing exceptional vacation experiences and career opportunities for its employees. Operating within dynamic retail marketing environments like Bass Pro Shops® and Cabela's®, Hilton Grand Vacations focuses on engaging customers with appealing vacation getaway packages. The company thrives on creating an energetic and collaborative workplace where team members are empowered to excel and grow professionally.

The role of Vacation Sales Manager within Hilton Grand Vacations is a pivotal leadership position centered on driving sales success through effective team management and customer engagement. Positioned within the Retail Marketing team, the Vacation Sales Manager leads a high-performing sales group, usually comprising about 3 to 4 Sales Representatives, to promote and sell vacation packages directly to retail customers. This opportunity offers a lively and interactive work environment where managers can lead by example and contribute directly to revenue generation. Sales representatives benefit from an uncapped commission structure, motivating the entire team to maximize their selling potential, which directly impacts the manager's earnings as well.

In this role, the manager plays a vital part in cultivating a positive and productive atmosphere, aligning team efforts with strategic sales goals, and coaching representatives for peak performance. The average sales cycle is relatively short, allowing the team to finalize packages in under 10 minutes and deliver satisfying customer experiences. Successful candidates thrive in dynamic, goal-driven settings and enjoy working collaboratively with teams to achieve ambitious targets. Beyond sales, the manager takes on responsibilities such as analyzing sales data to identify opportunities for improvement, ensuring adherence to company policies, and maintaining compliance with established sales procedures.

This position is ideal for motivated individuals passionate about hospitality, customer service, and sales leadership who are eager to grow their careers. The company values candidates who demonstrate self-motivation, strong communication skills, and the ability to problem-solve and negotiate effectively under pressure. With a supportive and inclusive culture, Hilton Grand Vacations offers attractive compensation packages, including competitive pay with high-income potential, and comprehensive benefits designed to support the well-being and career advancement of its team members. The role requires flexibility in scheduling, including availability to work evenings, weekends, and holidays, reflecting the nature of retail operations and customer engagement periods. Overall, the Vacation Sales Manager role is an exciting leadership opportunity for those seeking a vibrant work environment combined with substantial career growth and earnings potential.

Job Requirements

  • Minimum of one year experience in hospitality or customer service
  • availability to work evenings, weekends, and holidays
  • proficiency in Microsoft Office applications
  • strong communication skills
  • ability to lead and motivate a team
  • proven sales experience preferred

Job Qualifications

  • Passion for interacting with guests and strong desire for career advancement
  • previous sales experience preferred
  • minimum of one year of experience in hospitality or customer service, particularly in a commission-based role
  • effective communication and teamwork skills
  • self-motivated with a driven spirit
  • proven track record to thrive in fast-paced and goal-oriented environment
  • strong problem-solving and negotiation skills
  • proficiency in Microsoft Office applications

Job Duties

  • Lead and empower a team
  • drive vacation package sales through engaging customer interactions
  • develop and implement strategic sales plans for ambitious goals and analyze sales performance for improvements
  • provide ongoing training and nurture a culture of continuous learning
  • ensure compliance with company policies and sales procedures

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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