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Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $51,500.00 - $110,500.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Travel opportunities
Employee Discounts

Job Description

Crestline Hotels & Resorts is a reputable company in the hospitality industry known for delivering exceptional guest experiences across its portfolio of hotels and resorts. With a commitment to excellence and quality service, Crestline Hotels & Resorts has become a trusted name among travelers and business clients alike. As an equal opportunity employer, Crestline Hotels & Resorts fosters a diverse and inclusive work environment where employees are encouraged to grow professionally and contribute meaningfully to the company’s success.

Currently, Crestline Hotels & Resorts is looking to hire a Sales Manager who will play a pivotal role in driving the hot... Show More

Job Requirements

  • High school diploma or GED
  • experience in hotel and/or conference center sales
  • proficiency with computer programs such as Word, Excel, PowerPoint, Outlook, property management systems, sales software
  • strong verbal and written communication skills
  • knowledge of sales techniques and revenue management
  • ability to plan, organize, and delegate tasks
  • flexibility to work weekends and flexible hours as needed

Job Qualifications

  • Must have a high school diploma or GED
  • bachelor’s degree preferred
  • one to two years of experience in hotel and/or conference center sales or equivalent combination of education and experience
  • ability to utilize a variety of computer programs effectively including Word, Excel, PowerPoint, Outlook, property management systems, sales software, timekeeping systems
  • good verbal and written communication skills
  • advanced knowledge of sales skills, revenue management, writing and executing action plans, and hotel operations
  • ability to set priorities, plan, organize, and delegate
  • hotel sales experience preferred

Job Duties

  • Creates and executes strategic sales plans to identify, attract and retain appropriate business to the hotel
  • solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections, and written communication
  • attend trade shows, industry meetings, and community events
  • overnight travel for business-related activities as needed
  • prepare sales proposals for, meet with and entertain clients as deemed appropriate based on individual clients and accounts
  • skillfully respond to incoming leads and maximize conversion from all lead sources
  • analyze and manage business opportunities to achieve the highest profit margins for department and hotel
  • knowledge of local market trends, competition, and key accounts of the hotel
  • creatively sells available hotel space to maximize revenue
  • negotiate and finalize contracts within approved Crestline guidelines
  • ensure proper usage and that all required information is entered into sales software including all significant client communication
  • establishes on-sight customer contact as needed and introduces customers to the service staff
  • follows up with clients after each function to ensure satisfaction and solicit additional business
  • conducts oneself at all times in a professional business manner, acts as a professional representative of the hotel, and an enthusiastic member of the sales team
  • volunteers and assists other sales members as needed in the achievement of their goals to ensure departmental and hotel goals are met
  • assists Director of Sales with an annual business plan and budget
  • executes and drafts sales action plans
  • position may be required to occasionally work flexible hours and weekends

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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