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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $51,500.00 - $110,500.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Travel opportunities
Employee Discounts
Job Description
Crestline Hotels & Resorts is a reputable company in the hospitality industry known for delivering exceptional guest experiences across its portfolio of hotels and resorts. With a commitment to excellence and quality service, Crestline Hotels & Resorts has become a trusted name among travelers and business clients alike. As an equal opportunity employer, Crestline Hotels & Resorts fosters a diverse and inclusive work environment where employees are encouraged to grow professionally and contribute meaningfully to the company’s success.
Currently, Crestline Hotels & Resorts is looking to hire a Sales Manager who will play a pivotal role in driving the hot... Show More
Currently, Crestline Hotels & Resorts is looking to hire a Sales Manager who will play a pivotal role in driving the hot... Show More
Job Requirements
- High school diploma or GED
- experience in hotel and/or conference center sales
- proficiency with computer programs such as Word, Excel, PowerPoint, Outlook, property management systems, sales software
- strong verbal and written communication skills
- knowledge of sales techniques and revenue management
- ability to plan, organize, and delegate tasks
- flexibility to work weekends and flexible hours as needed
Job Qualifications
- Must have a high school diploma or GED
- bachelor’s degree preferred
- one to two years of experience in hotel and/or conference center sales or equivalent combination of education and experience
- ability to utilize a variety of computer programs effectively including Word, Excel, PowerPoint, Outlook, property management systems, sales software, timekeeping systems
- good verbal and written communication skills
- advanced knowledge of sales skills, revenue management, writing and executing action plans, and hotel operations
- ability to set priorities, plan, organize, and delegate
- hotel sales experience preferred
Job Duties
- Creates and executes strategic sales plans to identify, attract and retain appropriate business to the hotel
- solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections, and written communication
- attend trade shows, industry meetings, and community events
- overnight travel for business-related activities as needed
- prepare sales proposals for, meet with and entertain clients as deemed appropriate based on individual clients and accounts
- skillfully respond to incoming leads and maximize conversion from all lead sources
- analyze and manage business opportunities to achieve the highest profit margins for department and hotel
- knowledge of local market trends, competition, and key accounts of the hotel
- creatively sells available hotel space to maximize revenue
- negotiate and finalize contracts within approved Crestline guidelines
- ensure proper usage and that all required information is entered into sales software including all significant client communication
- establishes on-sight customer contact as needed and introduces customers to the service staff
- follows up with clients after each function to ensure satisfaction and solicit additional business
- conducts oneself at all times in a professional business manner, acts as a professional representative of the hotel, and an enthusiastic member of the sales team
- volunteers and assists other sales members as needed in the achievement of their goals to ensure departmental and hotel goals are met
- assists Director of Sales with an annual business plan and budget
- executes and drafts sales action plans
- position may be required to occasionally work flexible hours and weekends
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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