Sales Manager

This opportunity is with a dynamic hospitality company specializing in the management and operation of hotels under the renowned Hilton Hotels & Resorts brand. As part of Hilton's commitment to delivering exceptional guest experiences, the company focuses on upholding high standards of service, sustainability through programs like EarthView, and fostering employee growth in a supportive and innovative environment. Known for its global presence and dedication to hospitality excellence, this employer offers a workplace where professional growth and customer satisfaction align seamlessly.

The role of Sales Manager is pivotal within the hotel operations team, charged with managing accounts to achieve guest satisfaction and drive all facets of hotel revenue. This full-time position involves overseeing relationships with previous, current, and prospective clients to maximize sales opportunities, employing professional sales techniques to negotiate favorable terms that meet both customer and hotel goals. The Sales Manager plays a vital role in coordinating cross-departmental collaboration to service accounts efficiently and maintain strong hotel relationships with key accounts, aiming to increase customer satisfaction and revenue generation.

In addition to account management, the Sales Manager leads and supports a team by interviewing, selecting, training, scheduling, coaching, and ensuring associates perform in line with established brand and hotel standards, aligned with core values representing hearts that serve, people as the core capability, and the drive for only excellence. The position requires creativity in developing and delivering persuasive sales presentations and articulating the benefits and unique selling points of the hotel to close sales effectively.

Travel will be a component of the role, including local travel to conduct outside sales calls, promote the hotel, and perform competitive market reviews, as well as participation in trade shows to represent the hotel and expand its market presence. The position also involves adherence to corporate sustainability initiatives through the EarthView program, demonstrating the company’s commitment to environmental responsibility.

Candidates can expect varied work schedules that may occasionally include holidays and weekends, reflecting the hospitality industry’s round-the-clock demand. Physical aspects of the job include the ability to sit for extended periods and occasionally lift up to 10 pounds, as well as comfortable use of hands and fingers for computer and keyboard operation. The role offers a clear progression path from Senior Sales Manager to Director of Sales and beyond, providing career development aligned with performance and leadership capabilities. This role is ideal for sales professionals with proven experience, preferably in the hospitality sector, seeking to advance within a respected and globally recognized hotel management company.