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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $70,304.00
Work Schedule
Flexible
Benefits
Positive company culture
Generous bonus program
Paid parental leave
Tuition Reimbursement
Paid basic life and AD and D
Relief fund
Robust mental health and wellness management options
Job Description
Our esteemed hotel is dedicated to providing a world-class hospitality experience, blending exceptional guest service with outstanding facilities. Known for its vibrant atmosphere and impeccable standards, the hotel caters to a diverse clientele including business travelers, tourists, and event organizers. Situated in a prime location, our establishment offers not only premium accommodations but also a variety of amenities that ensure memorable stays for every guest. With an emphasis on both comfort and convenience, the hotel thrives on cultivating a positive work environment where collaboration and professional growth are highly encouraged. We pride ourselves on our commitment to excellence and our... Show More
Job Requirements
- Education level as required by hotel or equivalent experience
- Proven experience in sales or hospitality related sales role
- Ability to travel as job requires
- Regular attendance according to established guidelines
- Ability to work varying schedules to reflect business needs of the property
- Basic computational ability
- Ability to focus and maintain attention to multiple tasks and complete work assignments on time despite frequent interruptions
- Good communication skills in both written and verbal
- Physical ability to sit, stand and walk for varying lengths of time
- Ability to lift approximately ten pounds
- Finger dexterity to operate office equipment such as computers, printers, multi-line phones, filing cabinets and photocopiers
Job Qualifications
- Strong business communication and presentation skills, both verbal and written
- Ability to work in a high demand, sometimes high pressure environment
- High work ethic and self-initiative
- Strong computer skills in Microsoft Suite
- Strong sales skills demonstrated through professional and courteous client engagement
- Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
- Ability to participate in and occasionally lead departmental and/or hotel team meetings
Job Duties
- Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, individual letter and direct mail
- Assist the Director of Sales in the preparation of the annual marketing plan, including the action plans covering assigned market segments
- Send proposals on all leads which fit the profile of the property and actively follow through to convert from proposal to definite status
- Clearly outline on booking sheets client’s room block requirements, suite requirements, meeting and banquet space requirement so the accurate facilities may be reserved
- Obtain, document and route all necessary information on definite groups, including billing information, credit application, rooming list and VIP arrangements
- Responsible for maintaining a sales quota as assigned by DOS
- Maintain total and complete sensitivity to customer satisfaction and guests’ needs
- Responsible for preparing and providing the DOS with weekly sales call reports and weekly itineraries of planned sales calls to potential customers
- Work in a cooperative and friendly manner with fellow associates
- Practice a culture of guest service in all you do
- promote courtesy, good will and a positive attitude in each and every encounter
- Perform any reasonable request as assigned or directed by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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