Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $70,304.00
Work Schedule
Flexible
Benefits
Positive company culture
Generous bonus program
Paid parental leave
Tuition Reimbursement
Paid basic life and AD and D
Relief fund
Robust mental health and wellness management options
Job Description
Our esteemed hotel is dedicated to providing a world-class hospitality experience, blending exceptional guest service with outstanding facilities. Known for its vibrant atmosphere and impeccable standards, the hotel caters to a diverse clientele including business travelers, tourists, and event organizers. Situated in a prime location, our establishment offers not only premium accommodations but also a variety of amenities that ensure memorable stays for every guest. With an emphasis on both comfort and convenience, the hotel thrives on cultivating a positive work environment where collaboration and professional growth are highly encouraged. We pride ourselves on our commitment to excellence and our continuous pursuit of enhancing guest satisfaction through innovative services and dedicated team efforts.
We are currently seeking a highly motivated Sales Manager to join our dynamic sales department. The Sales Manager will play a critical role in maximizing room sales and profit margins by executing aggressive and strategic sales initiatives in close coordination with hotel operations. This full-time position offers a competitive starting salary of $70,304 per year plus bonus opportunities, reinforcing our commitment to attract top talent to drive business growth. The core responsibility of the Sales Manager is to aggressively solicit new business via various channels including outside sales calls, inside appointments, telephone outreach, and direct mail campaigns. This role demands approximately 80 percent of the work time to be dedicated to active sales solicitation, emphasizing proactive engagement with potential clients to bolster room occupancy and generate increased revenue.
The Sales Manager will collaborate closely with the Director of Sales to develop comprehensive annual marketing plans that effectively target key market segments. Proposals must be promptly sent to leads fitting the hotel's profile and followed up diligently to convert tentative interest into definite bookings. The role also involves maintaining meticulous records of client requirements related to room blocks, suites, event spaces, and related services to ensure seamless coordination with the catering and operations teams. Achieving and maintaining sales quotas set by the Director of Sales is paramount, coupled with a sustained focus on customer satisfaction and guest needs.
In addition to strategic sales activities, this role requires comprehensive weekly reporting of sales activities, including call reports and itineraries. Success in this position hinges on superb communication and interpersonal skills, a high degree of professionalism, and a commitment to fostering a respectful and positive culture among colleagues and guests alike. The Sales Manager must be adaptable to varying schedules and ready to meet the challenges of a high-demand, dynamic work environment. This is an excellent career opportunity for an ambitious individual seeking to advance in hospitality sales within a supportive and growth-oriented company.
Beyond the role, the hotel offers a robust array of benefits including a positive company culture, generous bonus programs, paid parental leave, tuition reimbursement, and various wellness and professional development initiatives. We prioritize employee well-being and career progression, encouraging our team members to develop their skills and ascend to higher-level positions within the company while enjoying a supportive and engaging workplace.
We are currently seeking a highly motivated Sales Manager to join our dynamic sales department. The Sales Manager will play a critical role in maximizing room sales and profit margins by executing aggressive and strategic sales initiatives in close coordination with hotel operations. This full-time position offers a competitive starting salary of $70,304 per year plus bonus opportunities, reinforcing our commitment to attract top talent to drive business growth. The core responsibility of the Sales Manager is to aggressively solicit new business via various channels including outside sales calls, inside appointments, telephone outreach, and direct mail campaigns. This role demands approximately 80 percent of the work time to be dedicated to active sales solicitation, emphasizing proactive engagement with potential clients to bolster room occupancy and generate increased revenue.
The Sales Manager will collaborate closely with the Director of Sales to develop comprehensive annual marketing plans that effectively target key market segments. Proposals must be promptly sent to leads fitting the hotel's profile and followed up diligently to convert tentative interest into definite bookings. The role also involves maintaining meticulous records of client requirements related to room blocks, suites, event spaces, and related services to ensure seamless coordination with the catering and operations teams. Achieving and maintaining sales quotas set by the Director of Sales is paramount, coupled with a sustained focus on customer satisfaction and guest needs.
In addition to strategic sales activities, this role requires comprehensive weekly reporting of sales activities, including call reports and itineraries. Success in this position hinges on superb communication and interpersonal skills, a high degree of professionalism, and a commitment to fostering a respectful and positive culture among colleagues and guests alike. The Sales Manager must be adaptable to varying schedules and ready to meet the challenges of a high-demand, dynamic work environment. This is an excellent career opportunity for an ambitious individual seeking to advance in hospitality sales within a supportive and growth-oriented company.
Beyond the role, the hotel offers a robust array of benefits including a positive company culture, generous bonus programs, paid parental leave, tuition reimbursement, and various wellness and professional development initiatives. We prioritize employee well-being and career progression, encouraging our team members to develop their skills and ascend to higher-level positions within the company while enjoying a supportive and engaging workplace.
Job Requirements
- Education level as required by hotel or equivalent experience
- Proven experience in sales or hospitality related sales role
- Ability to travel as job requires
- Regular attendance according to established guidelines
- Ability to work varying schedules to reflect business needs of the property
- Basic computational ability
- Ability to focus and maintain attention to multiple tasks and complete work assignments on time despite frequent interruptions
- Good communication skills in both written and verbal
- Physical ability to sit, stand and walk for varying lengths of time
- Ability to lift approximately ten pounds
- Finger dexterity to operate office equipment such as computers, printers, multi-line phones, filing cabinets and photocopiers
Job Qualifications
- Strong business communication and presentation skills, both verbal and written
- Ability to work in a high demand, sometimes high pressure environment
- High work ethic and self-initiative
- Strong computer skills in Microsoft Suite
- Strong sales skills demonstrated through professional and courteous client engagement
- Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
- Ability to participate in and occasionally lead departmental and/or hotel team meetings
Job Duties
- Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, individual letter and direct mail
- Assist the Director of Sales in the preparation of the annual marketing plan, including the action plans covering assigned market segments
- Send proposals on all leads which fit the profile of the property and actively follow through to convert from proposal to definite status
- Clearly outline on booking sheets client’s room block requirements, suite requirements, meeting and banquet space requirement so the accurate facilities may be reserved
- Obtain, document and route all necessary information on definite groups, including billing information, credit application, rooming list and VIP arrangements
- Responsible for maintaining a sales quota as assigned by DOS
- Maintain total and complete sensitivity to customer satisfaction and guests’ needs
- Responsible for preparing and providing the DOS with weekly sales call reports and weekly itineraries of planned sales calls to potential customers
- Work in a cooperative and friendly manner with fellow associates
- Practice a culture of guest service in all you do
- promote courtesy, good will and a positive attitude in each and every encounter
- Perform any reasonable request as assigned or directed by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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