Sales Manager 2 Gaylord Opryland South MHS

Marriott International is the world’s largest hotel company, recognized globally for its vast portfolio of brands, extensive network of hotels, and a strong commitment to employee growth and success. With a presence in numerous countries, Marriott offers unparalleled opportunities for career advancement and personal development within the hospitality industry. The company is committed to fostering an inclusive workplace where diversity is celebrated and valued, ensuring that every associate has a chance to thrive regardless of their background. This role is based in Bethesda, Maryland, but requires the candidate to reside within 50 miles of Nashville, Tennessee, signifying a property-based sales position with a focus on regional market needs.

This position is a full-time management role within Marriott’s sales and marketing category, paying between $29.81 and $38.46 per hour with eligibility for bonuses. The role primarily involves handling customer inquiries and lead requests for group sales, specifically targeting groups with 10 to 99 peak room nights. The Sales Manager will engage with customers to align their preferences with Marriott’s brand standards, while actively up-selling business opportunities to maximize revenues and enhance customer loyalty.

The candidate will be responsible for ensuring that all business transactions are completed efficiently and turned over to the property in a timely manner to ensure the delivery of quality service. This role demands excellent selling and communication skills, along with a thorough understanding of property operations, including food and beverage services and event planning. The Sales Manager will also create contracts and handle business correspondence necessary for booking confirmations. Collaboration with other sales channels within Marriott is crucial to ensure coordinated and complementary sales efforts.

In addition to sales activities, the role includes building strong relationships with customers and internal stakeholders, resolving any guest issues that arise during the sales process, and utilizing company marketing initiatives to close business effectively. The Sales Manager will also be responsible for understanding market trends, competitive positioning, and economic conditions to strategically close sales that benefit both the property and the company. Marriott International values employees who implement process improvements and best practices to enhance operational efficiency and achieve team revenue goals.

Marriott encourages and supports candidates who have a high school diploma or equivalent with relevant sales and marketing experience or a two-year degree in business administration, marketing, hotel and restaurant management, or a related field. Preferred qualifications include previous experience in group sales, knowledge of property operations and food and beverage services, and a hospitality management degree. This commitment to quality service and detailed market knowledge positions this role as an integral part of Marriott’s continued success in delivering exceptional experiences to guests and clients alike.

As an inclusive employer, Marriott International actively promotes non-discrimination policies and provides equal opportunities for all associates, regardless of disability, veteran status, or other protected characteristics. The company’s vibrant culture and emphasis on employee development create an environment where associates can truly belong, find purpose, and become their best selves within a supportive global team.